Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Keith and Chris worked hard to get my vehicle where it was supposed to be. was supposed to be. More

I have been a faithful customer since 2007. Took my car in for repair Feb 7, 2023. Charged Diagnostic Eval ($199) to remove the check engine light due to a #8 cylinder misfire code and that the Took my car in for repair Feb 7, 2023. Charged Diagnostic Eval ($199) to remove the check engine light due to a #8 cylinder misfire code and that the cost of repairs would be deducted from the fee. After keeping my car overnight, I called for an update and was told the technician needed another hour of service because he couldn't figure out the problem. I agreed simply because my car was hostage. The following day, I called for an update and was informed that the second Diagnostic Eval ($199) was to no avail. Eventually, it was determined that the #8 fuel injector was clogged and recommending cleaning all the injectors. Charged ($150), I was informed the car was ready for pickup Feb 9, 2023. Big surprise at the window, the cost was $610.43. An adjustment was made and military discount added, new price was $551.39. I feel taken advantage of and duped. I had to pay the amount or I wouldn't have transportation. I feel violated. Previously the car was running fine but had a check engine light. Now it rattles as if something is loose. I dare not bring it back. More

I took car in for oil change tire rotation an inspection. Along with my seat wouldn’t move back, the button for 2 drivers to set seat, my start stop, the seat doesn’t go down a back when you shut engine off. Along with my seat wouldn’t move back, the button for 2 drivers to set seat, my start stop, the seat doesn’t go down a back when you shut engine off. My car was there 3 days one week an 3 two weeks later. I paid $1,100 a still not fixed. I have much more to tell. Someone from corp needs to call me. I’m having surgery Mon. So contact me in 2 weeks. I’m NOT happy. More

The service dept was ok. The waiting room should be updated. Wouldn't want to spend much time there. My service advisor was great, very patient and helpful. They should The waiting room should be updated. Wouldn't want to spend much time there. My service advisor was great, very patient and helpful. They shouldn't charge anything for a rental on a warranty repair. More

Everyone was very professional, and wanted my experience to be the best. Will definitely be going back! to be the best. Will definitely be going back! More

Professional, helpful, and friendly service advisors and supporting staff. words added to meet minimum criteria supporting staff. words added to meet minimum criteria More

Fast an good customer service Friendly staff and good timing A little pricey for blades replacing though timing A little pricey for blades replacing though More

Very friendly, great customer service Everytime, never let's down and they are right up the street let's down and they are right up the street More

The service department was right on target. I will continue to bring my Challenger in for service. I will continue to bring my Challenger in for service. More

Emily was great. Truck was in and out quickly. Very pleased with the service department. Truck was in and out quickly. Very pleased with the service department. More