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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,573 Reviews

2,573 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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March 08, 2023

Brian (the Service Rep) took great care of me, getting my vehicle in for an Oil change, tire rotation and Inspection as I did a drop off. While talking to him, he also was able to schedule the recall my oth More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 08, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 07, 2023

Paul is always so great. He is helpful and very informative. I always come back because of his excellent customer service More

by TINESCHERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 07, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 07, 2023

People were very helpful and pleasant to work with. Vehicle was received back in a timely manner. More

by brittanyballenger1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Pollock
Mar 08, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 06, 2023

It was too expensive to put on the antenna on the back of the car. I could have done it but I didn’t have a stool. More

by rb41652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

March 06, 2023

They were able to fit me in last minute for a state inspection and were super fast! More

by SDAY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Spears, Service Manager
Mar 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 04, 2023

Southern had me back on the road in no time. They fixed my problem quickly and communicated very well with me. I will always go back to them. More

by marykatarine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara McMaster
Mar 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 03, 2023

in today's world, perfect just doesn't happen anymore. i am not complaining about the service,......the service and personal have always been tip-top. it is just insane to have an appt for an oil chan More

by BILLIE47
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Allison Humphries
Mar 03, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 02, 2023

They sold me a $50k 2020car that I have been repairing since I bought it! They certify almost anything without fixing or checking for basics! They are very nice people considering when they’ve realized th More

by Yeah right
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember their names at all.
Mar 03, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 01, 2023

The dealership has its hiccups like any other but so far the staff is accommodating and makes me feel confident in my purchase More

by Dr. Brewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Northrup, Jeff Owens
February 28, 2023

Always a pleasure to work with southern, may come and buy a new wrangler and grand cherokee More

by MARLINWOLF13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith walsh
Feb 28, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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