Back

Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,620 Reviews

2,620 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Sort by
June 07, 2023

Screwed up phone system. Couldn't keep appointment multiple times. Won't ever buy there agt. More

by RAYHARRISON85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimi Hendrix
Jun 07, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

June 07, 2023

The staff were very freindly and the service was fast! They make checking easy with app! More

by amy_harris1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in service
Jun 07, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 06, 2023

Southern Chrysler Jeep at Greenbrier has the most experienced and caring technicians in the area! I would not take my vehicle anywhere else. More

by GONZO646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrem Huger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey Gvozdevskiy, Stacy Gregg, Kyle McKenzie
Jun 07, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 03, 2023

Chris was very nice and very helpful when I took my car to be repaired after I broke down on the highway, It was repaired very quickly. i would recommend Southern Chrysler Jeep for your services. More

by SANDYDELOZIER65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 01, 2023

Wouldn’t resolve my tire issue told me go back to Jeep dealership bought them at. More

by bljenkins23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara
Jun 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 01, 2023

Courteous friendly staff and fast response to inquiries. Over a great experience each time we visit the service and sales department More

by COUNTRY.GIRL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Norfleet
Jun 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 01, 2023

Great service personnel. Little wait t time. Friendly environment. Would recommend to friends n relatives. More

by melvinasnead628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 31, 2023

A lot of turn over in employees. Previous employees called and gave me updates. Now I have to call and no one answers. Have to drive to dealer to get updates. My car was on location More

by chuckchenault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure cause I never heard from them, think Rebecca or Meghan
Jun 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 31, 2023

Greenbrier Dodge Rocks! Always helpful and courteous, straightforward and pleasant. Will refer family and friends. More

by HECTORMICHELLE1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walsh
Jun 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 31, 2023

Paul is always on top of things and provided excellent customer service. He has been my representative for service since 2007 More

by lilchessie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mcmanes
Jun 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Jun 06, 2023 -

lilchessie responded

Please let him know that I submitted the review

...
124
...