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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.3
4,958 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 4,958 reviews

November 20, 2022

Lack of communication waiting area needs to be updated and overhauled customer greeting area needs overhaul More

by cmdelio69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Humphries
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Nov 20, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com. We hope to hear back from you soon.

November 20, 2022

Great customer service skills Friendly Works well as a team Appreciate there customer People person More

by LWALKERGURL81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Simmons, Eugene Smith
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Nov 20, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 19, 2022

After 2 weeks of having my Jeep it had to go back to them for engine noise. They are working diligently to resolve the issue but I feel like communication could be better. That’s just my opinion. I’ll probab More

by troyhaskins1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nobody
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Nov 20, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your response and will be here for any needs you should have in the future.

November 18, 2022

Never has a problem. The people are friendly. Fast. Convenient. Knowledgeable. Experienced. Available when you need them. More

by kimarmh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Non applicable
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Nov 20, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back again!

November 18, 2022

They made my truck worse and won’t admit it. Can’t trust them. Poor More

by LILLY_TAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith in service
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Nov 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepgreenbrier.com. We hope to hear back from you soon.

November 18, 2022

I come for oil changes and everyone is very nice and professional this time I was out in under 2 hours. More

by mrsarsmith
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 17, 2022

Barbra Rocks! !!She took great care of Mr My tech Jeff went above and beyond to get me in and out fast ... Great Team.. Thank you Team Southern More

by frankiesneed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Houchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell, Kyle McKenzie, Dennis Jordan, Eugene Smith, Frankie Sneed
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Nov 17, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 17, 2022

I scheduled an appointment online. Went to the dealership. I was informed they needed to order parts. I still haven’t heard a word back. The federal recall is still in place and not ta More

by gotoguys
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember.
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Nov 17, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you, Gary. Your feedback has been provided to the team and they will be following up with you directly to help you.

Nov 30, 2022 -

gotoguys responded

Hum, Hum, Hum, still waiting. I guess my safety is not important to Dodge. I get a letter and calls from the government weekly. I do not get anything from Dodge. Air Bag issue???

November 16, 2022

Drop my car off for state inspection. Service advisor check my phone number and it was wrong. Watch her write it down the good number, Never received a call the service was done. SAD FACE More

by hseinchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
WHO KNOWS IF THEY HAD A NAME PLATE
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Nov 17, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com. We hope to hear back from you soon.

November 16, 2022

My visit was nice and easy. The staff was pleasant and had me in and out in timely manner. More

by peteybaby80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a young lady in the service department
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Nov 16, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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