Back

Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

4.2
5,162 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
Contact Dealership

1414 S Military Hwy

Chesapeake, VA

23320

Directions

By Type

Showing 5,163 reviews

March 26, 2023

The service agent was very courteous and professional. Answered all my questions, and ensured that I received excellent service. Would definitely recommend. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara McMaster
Mar 27, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 24, 2023

I brought my vehicle in at seven in the morning and was getting a call to pick it up at 2 PM that same day along with two or three calls throughout the process, giving me updates. I only gave four stars be More

by angelwhite0604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Mar 27, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

March 24, 2023

Tyrone helped us tremendously. He is very great and helpful. Will recommend to others about experience. More

by vincent.k.lopez
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyrone Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 24, 2023

Deshawn was an excellent salesman, he his personality and service was Phenomenal. Best salesman’s I have ever had when purchasing a automobile. More

by CWOCLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deshawn
Mar 27, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 24, 2023

I bought a vehicle from Southern and was told that an oil change can be done in the express lane and has an average wait time of 26 minutes. I drove an hour just to get an oil change and was told 1 to 1 1/2 More

by LANCEJTURNER
Recommend Dealer
No
Employees Worked With
service dept.
Mar 27, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Lance. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

March 24, 2023

The sales person understood what I was looking for and understood what I wanted to pay and stuck in my pay range. I was very happy More

by thomasgod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Simmons
Mar 24, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 24, 2023

The service I received was inappropriate for any business. Although, I had an appointment for my vehicle it was ignored simply because my vehicle was towed in that morning. No one reached out to m More

by ljmassie14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Mar 24, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 23, 2023

Good experience. My wife loves her new Jeep. All employees were polite, professional, and knowledgeable. More

by mundy.justin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 23, 2023

Not only was there not a rental available as we requested but the wait was 5 hours. The mechanic didn’t give any details on what was wrong with the tires and just said they were cracked and not that there wa More

by JACKIEFENNEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeep
Mar 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 23, 2023

Always customer centered. There was a slight comms snafu regarding picking up the truck after service was closed but they made it right. More

by TIBURONSBALLENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Spears, Chris Blankenship
Mar 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

...
313
...