Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Chrysler Dodge Jeep Ram Greenbrier
Chesapeake, VA
3,513 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,513 reviews
August 28, 2018
good custmer service well satisfied with Mr. jones and service department. will recommend to family and friends,. We have been highly satisfied with purchased several car well satisfied with Mr. jones and service department. will recommend to family and friends,. We have been highly satisfied with purchased several cars from Southern Chrysler Jeep - Greenbrier over the Decades. More
by CGRAHAM30
Verified CustomerEmployees Worked With
August 28, 2018
Better late than never. Came for a check engine light. Service writer was helpful and friendly. Said it would be a hour or so. Vehicle problem was identified in that time. Un Came for a check engine light. Service writer was helpful and friendly. Said it would be a hour or so. Vehicle problem was identified in that time. Unfortunately, the reflash and other work took much longer than I was quoted that it would. Like 2 hours more. No reason, excuse, or apology made. More
by SBABINES
Employees Worked With
service center
August 28, 2018
Service Easy scheduling and fast repairs. Service advisor and technician very professional and helpful in the repairs of my truck. Look forward to more servic Easy scheduling and fast repairs. Service advisor and technician very professional and helpful in the repairs of my truck. Look forward to more service repairs by this staff More
by DEEPCREEKDAD
Employees Worked With
Paul
August 28, 2018
Very Accommodating My vehicle has some restrictions on it so I was a bit apprehensive having to get it serviced. They worked with me as they normally would. I was very p My vehicle has some restrictions on it so I was a bit apprehensive having to get it serviced. They worked with me as they normally would. I was very pleased with my service! More
by Alex
Employees Worked With
Joseph Meyers
August 28, 2018
They cannot do the job right th efirst time I have taken my vehicle to this place twice. The first was for a simple E-brake repair. When I came to pick it up, the E-brake was hanging exactly the I have taken my vehicle to this place twice. The first was for a simple E-brake repair. When I came to pick it up, the E-brake was hanging exactly the same as when I dropped it off. The technician that did the terrible work was gone , so Paul, a Service Manager, actually had to fix it himself. My second visit was just an Express Oil Change. I received my truck and went back to work. After work, I came out and there was a puddle of oil under my truck. So, twice I have taken my truck here for repairs/service and twice I ended up back there because they cannot perform simple tasks without error. BEWARE! More
by SSMITH183
Employees Worked With
Mauri Wimbush
August 28, 2018
Lamont is great. I find it hard to believe that whoever inspected my Jeep passed it with a foglight out. When I checked in gentleman told me he wasnt noting it becaus I find it hard to believe that whoever inspected my Jeep passed it with a foglight out. When I checked in gentleman told me he wasnt noting it because it would be discovered during inspection. Other than having to come back this experience was 5 stars. More
by ZOEY.BAGS
Employees Worked With
Lamont
August 27, 2018
Does everything they can Whenever I need a new car I always come back to this dealership because of their willingness to do everything they can to get you in to a vehicle for Whenever I need a new car I always come back to this dealership because of their willingness to do everything they can to get you in to a vehicle for payments you can afford. The staff has always been respectful, polite, and above all else helpful. More
by ALEX.CORNELIUS777
Employees Worked With
Scott Houchins
August 27, 2018
Fast, Professional, courteous I was greeted by service writer and my vehicle was quickly serviced while I waited. My vehicle had a recall and oil change completed. Fastest service I was greeted by service writer and my vehicle was quickly serviced while I waited. My vehicle had a recall and oil change completed. Fastest service visit I’ve ever had. More
by STEVEGUG57
Employees Worked With
Dave W & Tim G
August 27, 2018
Awesome Customer Service. I had the pleasure of working w/ Emily in the service dept and Mike C in the finance dept. Both were awesome, very helpful, professional, and courteou I had the pleasure of working w/ Emily in the service dept and Mike C in the finance dept. Both were awesome, very helpful, professional, and courteous. The ladies at the cashier were also very nice. The entire service staff is always so pleasant and helpful. I love this dealership, everything is great about it More
by MLMCNELLY58
Employees Worked With
Emily(service), Lamont(service) Mike C ( finance)
August 27, 2018
Awesome Service Team - Weekend I recently purchased a new Jeep, but the steering was off-center. On Saturday, I brought my Jeep to the service station expecting to hear the all too I recently purchased a new Jeep, but the steering was off-center. On Saturday, I brought my Jeep to the service station expecting to hear the all too familiar, “We’re full, so setup an appointment for the following week.” However, the Service Team managed to accommodate me in their schedule, and performed a diagnostic test and fixed the problem at no cost. I really appreciated their customer service, and will make them my new go-to service station for my Jeep. More
by VaBeachRunner
Employees Worked With
Berry Lamont
