Back

Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

4.3
4,965 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
Contact Dealership

1414 S Military Hwy

Chesapeake, VA

23320

Directions

By Type

Showing 4,965 reviews

November 24, 2022

Work is always done correctly. It the price that is very difficult to understand. Why does it cost over $700.00 to replace a transmission cable? More

by ccomer61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara in service dept.Kept me informed on what was being done on car.
Nov 25, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your response and will be here for any needs you should have in the future.

November 24, 2022

Very nice workers. I had a lot of help. I will always bring my truck to this location. More

by ivisondavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 23, 2022

Takes way too long when you have an appointment scheduled. If your appointment is for a scheduled time, by no means should it take 6 hours to have your vehicle looked at. More

by BRANDENWHEELER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 23, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you, Branden. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. 

November 23, 2022

1, the auto was in the shop go 25 days to get a head gasket replaced. Totally too long. 2, the auto has a slight shake wen stoped at a red light. 3, sometimes I smell antifreeze on when I’m drivin More

by BCIANFRANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara
Nov 23, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com. We hope to hear back from you soon.

Nov 23, 2022 -

BCIANFRANI responded

BLASE CIANFRANI bcianfrani@verizon.net

November 23, 2022

This is 2nd time that service was not completed for what I paid for. Need more info call me!!! More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Cuellar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com. We hope to hear back from you soon.

November 22, 2022

Friendly when you can get them on the phone, no one answers and had to leave voice mail. More

by MBOOZER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of above
Nov 23, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com. We hope to hear back from you soon.

November 21, 2022

Extremely long wait that was over 2 hours for an express oil change. In addition, service rep called me for an oil system cleaning because car was 2000 miles over periodicity in actuality it was about 3000 More

by ltroyan
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmalie Knoll
Nov 22, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com. We hope to hear back from you soon.

Nov 23, 2022 -

ltroyan responded

Review provided as per dealer's request. Lauren Troyan 757-617-6679

November 20, 2022

Lack of communication waiting area needs to be updated and overhauled customer greeting area needs overhaul More

by cmdelio69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Humphries
Nov 20, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com. We hope to hear back from you soon.

November 20, 2022

Great customer service skills Friendly Works well as a team Appreciate there customer People person More

by LWALKERGURL81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Simmons, Eugene Smith
Nov 20, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 19, 2022

After 2 weeks of having my Jeep it had to go back to them for engine noise. They are working diligently to resolve the issue but I feel like communication could be better. That’s just my opinion. I’ll probab More

by troyhaskins1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nobody
Nov 20, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your response and will be here for any needs you should have in the future.

...
313
...