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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.3
4,975 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 4,975 reviews

November 30, 2022

My visit was for service, no came out to meet me at the service check-in isle. More

by 1rickylw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Owens
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Nov 30, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We have forwarded your feedback to our leaders to better your future experience.

November 30, 2022

Great service. Everyone was very helpful and they exceeded expectations. I would make a purchase all over again. More

by renounte_jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cornell
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Nov 30, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 30, 2022

It was a great experience. I thought I would have to pay and was surprised that I was covered through my warranty. More

by christiesloan1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Scott Houchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back again!

November 29, 2022

I have written a letter to Dodge Ram about the poor/incomplete service I received and that your service writer has not returned my phone calls about the issues i am having. More

by pyurick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Russell
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Nov 30, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com. We hope to hear back from you soon.

November 29, 2022

The associates are very professional, knowledgeable and greet with a smile. Also, I enjoy coming back, because the reception area is always clean and other customers are so friendly. More

by LOUISWILLIAMSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 29, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 29, 2022

Paul in the service department provides the best customer service every single time. He’s always professional, courteous and warm. More

by GABBYGIRL419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mcdaniels
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Nov 29, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 29, 2022

Service advisor Emmalie Knoll and Tech Charles both did excellent jobs and expedited my service in no time at all. Well done! More

by TKOREILLY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
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Nov 29, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 28, 2022

I found everyone to be very professional and accommodating. The overall experience was good. I could do without the aftermarket, though. More

by Jefferson398
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Winfred Toney
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Nov 28, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 27, 2022

Very good. The staff there was more than accommodating. I love my vehicle. Wonderful experience. More

by freddie.williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshawn Showell
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Nov 28, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 25, 2022

The service was preformed as was explained upon arrival at the service center. It was very busy so the wait was expected. More

by msjparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmalie Knoll-excellent service coordinator. Tactful, friendly, knowledgable,firm, and a great representative for your dealership.,
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Nov 25, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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