Southern Chrysler Dodge Jeep Ram Greenbrier

Awesome vehicle. However the sales person entered my wrong payoff by 30 dollars. The finance managers wouldn’t even talk to me with the bank on the phone. They only c However the sales person entered my wrong payoff by 30 dollars. The finance managers wouldn’t even talk to me with the bank on the phone. They only care about the sale and nothing after. Pretty much told me it’s my fault they didn’t properly payoff the trade in. More

Scheduled my oil change 4 days in advance. They called 2 hours after they should have finished the service saying they were waiting for Amazon to deliver a filter because they were all out. They called 2 hours after they should have finished the service saying they were waiting for Amazon to deliver a filter because they were all out. They knew I was coming in on Saturday and weren’t prepared. It took up my whole day waiting. Luckily, the woman calling and keeping me updated was very apologetic and friendly. Not having the proper filter was very unprofessional. More

Paul and the team at southern are always there to provide outstanding service and is always above and beyond ensure satisfaction. I have been going to southern and working with Paul for over 10 years and he outstanding service and is always above and beyond ensure satisfaction. I have been going to southern and working with Paul for over 10 years and he is the main reason I bought my new truck from southern. More

My service rep was awsome, kept me up to date, shared in detail what was going to be done, also how i can save money, and very kind detail what was going to be done, also how i can save money, and very kind More

Paul had me in and out quickly for oil change and inspection. He always give excellent service. inspection. He always give excellent service. More

The sales experience on 3-25-21 was great. The subsequent problems that have occurred due to a mistake being made during that sale causes me trouble weekly.I was issued the incorrect license p The subsequent problems that have occurred due to a mistake being made during that sale causes me trouble weekly.I was issued the incorrect license plate during the sale. The plate registered tome was not the plate placed on my car. it seems I am being charged by every state for tolls and charges associated with the person who actually has the plate traveling everywhere. The Management there at Jeep has cooperated with me to rectify this problem but it is becoming a total nightmare. The plate is still on the other car. I have new plates but I'm having to constantly send proof to other states that this was not my fault and this was not my car. If this hadn't happened I am sure I would continue coming to Southern Group as this is my third car purchase in a row from there, but this mistake is infuriating. More

Asked for my windshield wipers to be replaced they were already in the back seat. That wasn’t completed. Asked them to check my a/c they made sure to charge me the $200 for that. Just to tell me it’s perfe already in the back seat. That wasn’t completed. Asked them to check my a/c they made sure to charge me the $200 for that. Just to tell me it’s perfectly fine. Asked when I should get a tune up no communication on that. So yea I just won’t be coming back. Also made an appointment for 930 I even showed up early but then I get a call saying I might have to leave my car overnight. Couldn’t do that because I have work. More

Got to dealership early and was the 3rd person to get a service writeup for a oil change. Said it would be quick, about an hour. Took just over 2 hours. Was informed that they had a staff member call out a service writeup for a oil change. Said it would be quick, about an hour. Took just over 2 hours. Was informed that they had a staff member call out and they were short handed. More

I had a great experience and the service manager was great and was able to take of my request with no delay great and was able to take of my request with no delay More

Service and specialist are the best. Paul Mc is the best very prompt and polite Paul Mc is the best very prompt and polite More