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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

4.2
5,141 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 5,141 reviews

March 17, 2023

Gave me an 11k parts only bill stating it needs an engine. It need a complete fluid flush. Nice job on attempting a rip off More

by alyxbensinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
Mar 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We value and appreciate your business, Alyx. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

March 16, 2023

Brought vehicle to express lane without an appointment for an oil change and tire rotation. It was due for one or two additional items. The cost was provided upfront. There were no surprises and the vehic More

by WPCLARKJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel
Mar 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back again! We appreciate your continued support.

March 16, 2023

Paul was very knowledgeable and kept us informed of the work our vehicle needed. We will use service center again. More

by ddray2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 16, 2023

They found the problem and they fixed it the customer service was excellent extremely satisfied customer More

by cupp06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 16, 2023

it would be nice if you had a service that could pick me up when my Jeep was ready. I have not problem dropping if off the day before. I do have problems picking it up the next day. More

by MAJKUTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in great in the service department.
Mar 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

March 16, 2023

Communication was great! Service was completed timely. We appreciated that goodwill on the our warranty for the battery and the effort to support us since we were a little la More

by aliciawellons
Recommend Dealer
Yes
Employees Worked With
I can’t remember who supported us with service
Mar 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 16, 2023

Ryan was excellent. I know they were understaffed but he was so kind in keeping me updated. He was professional,courteous and above all he had a smile on his face and co More

by CGOLDBERG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Andrey Gvozdevskiy
Mar 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 16, 2023

From start to finish Ariel was very polite and pleasant, no pressure tactics! Ariel was patient and very knowledgeable of what she was doing. I informed her I had a meeting to attend, to my surprise, she More

by CHARLOTTE5260IOWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Collins
Mar 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back again with more positive feedback!

Mar 18, 2023 -

CHARLOTTE5260IOWA responded

My E-Mail address is Charlotte5260iowa@gmail.com

March 15, 2023

They always give me excellent service and have the most reasonable prices, plus great Smiles More

by revchristine129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Collins
Mar 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 15, 2023

took way to long to fix 3. 5 weeks no up dates price was way to high More

by bill_c66_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Riann
Mar 15, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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