Southern Chrysler Dodge Jeep Ram Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Tyrone helped us tremendously. He is very great and helpful. Will recommend to others about experience. He is very great and helpful. Will recommend to others about experience. More
I bought a vehicle from Southern and was told that an oil change can be done in the express lane and has an average wait time of 26 minutes. I drove an hour just to get an oil change and was told 1 to 1 1/2 change can be done in the express lane and has an average wait time of 26 minutes. I drove an hour just to get an oil change and was told 1 to 1 1/2 hours and it took over 2 hours. You shouldn't advertise this service to try and get customers then not be able to follow through. I have since talked to friends who have had the same experience. Noone was apologetic about going over the time told to me. More
The service I received was inappropriate for any business. Although, I had an appointment for my vehicle it was ignored simply because my vehicle was towed in that morning. No one reached out to m business. Although, I had an appointment for my vehicle it was ignored simply because my vehicle was towed in that morning. No one reached out to me. All the information I received was from my many calls. More
Good experience. My wife loves her new Jeep. All employees were polite, professional, and knowledgeable. My wife loves her new Jeep. All employees were polite, professional, and knowledgeable. More
Not only was there not a rental available as we requested but the wait was 5 hours. The mechanic didn’t give any details on what was wrong with the tires and just said they were cracked and not that there wa but the wait was 5 hours. The mechanic didn’t give any details on what was wrong with the tires and just said they were cracked and not that there was a gaping hole in it. This would’ve been important to know. Hopefully getting new tires will fix the steering issue but it is my understanding Jeep doesn’t have a true fix for this and most likely won’t. More
Always customer centered. There was a slight comms snafu regarding picking up the truck after service was closed but they made it right. There was a slight comms snafu regarding picking up the truck after service was closed but they made it right. More
I got my first new car at 65 from this dealership. Robert Plante is the biggest reason I have this car. Came in told him what I need. First car was nice but when he saw me trying to get my husband out Robert Plante is the biggest reason I have this car. Came in told him what I need. First car was nice but when he saw me trying to get my husband out of the car,(he is disabled with Parkinson disease) he said no, we need to upgrade you to a SUV. He knew I had a $ amount I could afford. This man went out of his way to make sure I got this car. While I was waiting he would go and check on my husband out in the rental car. Never once did I feel like a customer. I felt like family. He even offered to drive my new car to my home and take me to the rental office to drop off the car. Not sure there is any other person for dealership that does that. Mr. Frank Staicer did my loan and everything was explain to me and never did I feel pressure to sign anything. It was like taking to an old friend. If you are looking for a new or used car this will be the place you need to go. I will be forever grateful to both of these men for getting me a SUV that I feel safe in . When I left the whole staff was cheering for me ... Thank you, Christine Lovitt More



