Southern Chrysler Dodge Jeep Ram Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,163 reviews
The service agent was very courteous and professional. Answered all my questions, and ensured that I received excellent service. Would definitely recommend. Answered all my questions, and ensured that I received excellent service. Would definitely recommend. More
I brought my vehicle in at seven in the morning and was getting a call to pick it up at 2 PM that same day along with two or three calls throughout the process, giving me updates. I only gave four stars be getting a call to pick it up at 2 PM that same day along with two or three calls throughout the process, giving me updates. I only gave four stars because of the expensive price tag for a fairly new vehicle, but what isn’t expensive these days? More
Tyrone helped us tremendously. He is very great and helpful. Will recommend to others about experience. He is very great and helpful. Will recommend to others about experience. More
I bought a vehicle from Southern and was told that an oil change can be done in the express lane and has an average wait time of 26 minutes. I drove an hour just to get an oil change and was told 1 to 1 1/2 change can be done in the express lane and has an average wait time of 26 minutes. I drove an hour just to get an oil change and was told 1 to 1 1/2 hours and it took over 2 hours. You shouldn't advertise this service to try and get customers then not be able to follow through. I have since talked to friends who have had the same experience. Noone was apologetic about going over the time told to me. More
The service I received was inappropriate for any business. Although, I had an appointment for my vehicle it was ignored simply because my vehicle was towed in that morning. No one reached out to m business. Although, I had an appointment for my vehicle it was ignored simply because my vehicle was towed in that morning. No one reached out to me. All the information I received was from my many calls. More
Good experience. My wife loves her new Jeep. All employees were polite, professional, and knowledgeable. My wife loves her new Jeep. All employees were polite, professional, and knowledgeable. More
Not only was there not a rental available as we requested but the wait was 5 hours. The mechanic didn’t give any details on what was wrong with the tires and just said they were cracked and not that there wa but the wait was 5 hours. The mechanic didn’t give any details on what was wrong with the tires and just said they were cracked and not that there was a gaping hole in it. This would’ve been important to know. Hopefully getting new tires will fix the steering issue but it is my understanding Jeep doesn’t have a true fix for this and most likely won’t. More
Always customer centered. There was a slight comms snafu regarding picking up the truck after service was closed but they made it right. There was a slight comms snafu regarding picking up the truck after service was closed but they made it right. More



