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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.3
4,682 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 4,682 reviews

June 10, 2022

Taylor was AWESOME! She was polite, courteous and honest. The took her time, not rushing me into any emotional decisions by helping me find the right vehicle. Thank you More

by SHERRYLLMENG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor , Markel Bell
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Jun 10, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 10, 2022

Overall a good experience with the purchase unfortunately I’m still waiting on my extra key. I would appreciate more help with that issue. More

by peoplesbl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Markel Bell
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Jun 10, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention. To help our sales leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Jun 10, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

.

Jun 11, 2022 -

peoplesbl responded

Brian Peoples peoplesbl@gmail.com I can be reached at (678) 576-0115 I’ve been promised my extra key for a while now just need some help getting that resolved. It’s stressful knowing that I only have one key.

June 09, 2022

Awesome experience haven’t been there in a few years but they never disappoint will definitely use as my primary service location in the future. More

by hbeck0516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Worked with a lady In service do not recall her name
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Jun 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 09, 2022

Very unorganized, inconvenience to the customer and unprofessional. I will be taking my car to another dealership. More

by Carlos Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Owens
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Jun 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you, Carlos. Our service leaders will be contacting you directly to better your experience. Enjoy your day.

June 09, 2022

I purchased my 2014 Jeep Grand Cherokee, in July "2013". The purchase included a free lifetime oil change and free state inspection. I have had numerous safety/manufacture recalls and updates to my jeep. More

by JEH2629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McManuels
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Jun 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 08, 2022

I can't even get their service department to either answer the phone or return my phone call(s). LOUSY service. More

by jgrwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Anthony
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 08, 2022

I don’t understand what the point of an appointment is , if my truck is still in the parking lot an hour after my scheduled time , if you want my business in the future you will need to show more concern f More

by BIKE4SPORT2005
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t know
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Jun 08, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 08, 2022

I have been a loyal customer for years but recent experiences have me very doubtful that I will be returning More

by cawf4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
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Jun 08, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 08, 2022

Great customer service, Mrs Monica helped us out. Just great service in general. The only car dealership I’ll take my car to. More

by jhezeriemae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
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Jun 08, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 07, 2022

My service (unscheduled) was fast and friendly. The staff were personable, professional and pleasant. The service was quicker than I’d expected. More

by LHSMITH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather was the service writer. She was great. There was also a service greeter who was equally good, who’s name I can’t recall.
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Jun 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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