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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

4.2
5,161 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 5,161 reviews

March 24, 2023

Tyrone helped us tremendously. He is very great and helpful. Will recommend to others about experience. More

by vincent.k.lopez
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyrone Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 24, 2023

Deshawn was an excellent salesman, he his personality and service was Phenomenal. Best salesman’s I have ever had when purchasing a automobile. More

by CWOCLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deshawn
Mar 27, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 24, 2023

I bought a vehicle from Southern and was told that an oil change can be done in the express lane and has an average wait time of 26 minutes. I drove an hour just to get an oil change and was told 1 to 1 1/2 More

by LANCEJTURNER
Recommend Dealer
No
Employees Worked With
service dept.
Mar 27, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Lance. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

March 24, 2023

The sales person understood what I was looking for and understood what I wanted to pay and stuck in my pay range. I was very happy More

by thomasgod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Simmons
Mar 24, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 24, 2023

The service I received was inappropriate for any business. Although, I had an appointment for my vehicle it was ignored simply because my vehicle was towed in that morning. No one reached out to m More

by ljmassie14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Mar 24, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 23, 2023

Good experience. My wife loves her new Jeep. All employees were polite, professional, and knowledgeable. More

by mundy.justin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 23, 2023

Not only was there not a rental available as we requested but the wait was 5 hours. The mechanic didn’t give any details on what was wrong with the tires and just said they were cracked and not that there wa More

by JACKIEFENNEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeep
Mar 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 23, 2023

Always customer centered. There was a slight comms snafu regarding picking up the truck after service was closed but they made it right. More

by TIBURONSBALLENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Spears, Chris Blankenship
Mar 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 23, 2023

I got my first new car at 65 from this dealership. Robert Plante is the biggest reason I have this car. Came in told him what I need. First car was nice but when he saw me trying to get my husband out More

by alanslove1957
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Plante & Mr. Frank Staicer , Robert Plante
Mar 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to hear from you again so soon, Christine!

March 23, 2023

Service was fast and prompt. Took vehicle in for inspection and for recall. Waited at dealership. More

by ganadan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tony
Mar 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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