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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

4.3
5,125 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 5,125 reviews

March 23, 2023

Not only was there not a rental available as we requested but the wait was 5 hours. The mechanic didn’t give any details on what was wrong with the tires and just said they were cracked and not that there wa More

by JACKIEFENNEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeep
Mar 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 23, 2023

Always customer centered. There was a slight comms snafu regarding picking up the truck after service was closed but they made it right. More

by TIBURONSBALLENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Spears, Chris Blankenship
Mar 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 23, 2023

I got my first new car at 65 from this dealership. Robert Plante is the biggest reason I have this car. Came in told him what I need. First car was nice but when he saw me trying to get my husband out More

by alanslove1957
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Plante & Mr. Frank Staicer , Robert Plante
Mar 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to hear from you again so soon, Christine!

March 23, 2023

Service was fast and prompt. Took vehicle in for inspection and for recall. Waited at dealership. More

by ganadan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tony
Mar 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 22, 2023

Great place to buy and service your car Jeep truck and the people are great. More

by rivas0523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees
Mar 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back again!

March 22, 2023

I came in for a oil change and they lost my engine cover and I still don’t have one after they said they remember it More

by TRMACLIN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Emily
Mar 22, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 21, 2023

Fast, polite and convenient. They were able to get all me vehicle needs in. Also make me aware of a safety recall. I will be making an appointment for that thank you More

by domenic.iannia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fast sevice
Mar 22, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 21, 2023

Great service. No issues with vehicle. Able to answer questions. Gave thorough feedback on invoice. More

by MELYNN53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 21, 2023

Service was great from beginning to end. They were professional and informative about the work being done. More

by j.graham13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 21, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 21, 2023

I had an appointment for 11AM to get an inspection and also for 70K Maintenance services, it took over 3 hours and only the inspection was completed and i was told that I would need to reschedule my Maint More

by DWILSON29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't recall the personnel
Mar 21, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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