Southern Chrysler Dodge Jeep Ram Greenbrier

Kevin Jones was outstanding to work with in all facets of our purchase where we dealt directly with him. The only reason I'm conflicted about overall customer service was due to the fact that we were made to our purchase where we dealt directly with him. The only reason I'm conflicted about overall customer service was due to the fact that we were made to wait 5 hours to complete our purchase, and then still had to come back the next morning to finalize it. Given the fact that we were literally the first people to arrive at the dealership when it opened on 11/10, makes this unacceptable. Whoever caused the delay gets a "very bad". We have excellent credit, so there was no delay that can be blamed on us as the customers. Again Kevin gets an outstanding for his customer service, but the finance people or whoever caused us to wait, do not. Since there is no separate way to rate the dealership apart from our salesman, I felt the need to clarify. Regarding price, we felt only a $500 discount for Veterans Day was quite disappointing. We did in fact trade in a vehicle that is in very good condition plus gave a cash down payment, so we expected a better discount. More

This is my second Jeep Grand Cherokee purchased from this dealership. My first experience in 2006 was not so pleasant, however, the second time around was a charm. My salesman was Pat Callahan and the enti dealership. My first experience in 2006 was not so pleasant, however, the second time around was a charm. My salesman was Pat Callahan and the entire experience was a pleasure. Mr. Callahan was friendly, knowledgeable of his product, and listened to my needs and I could not be happier. I would certainly recommend this dealer and Mr. Callahan. More

I purchased a new Jeep Grand Cherokee at Southern Chysler Jeep in Chesapeake Va. My Sales rep was Eddie McIntosh (Eddie Mac) and let me tell you he is super. I did not have anything hanging out he had all Jeep in Chesapeake Va. My Sales rep was Eddie McIntosh (Eddie Mac) and let me tell you he is super. I did not have anything hanging out he had all the answers to my questions. He is the best sales person I have dealt with and I have been a Jeep Owner for over 20 years. He still helps me as I have questions on some of the new stuff on this great Jeep. He is there when I came back for questions on my Sirius Radio and my cell phone and then again when I got a new cell phone and forgot how to tie it in. I stop by Southern Chyrsler Jeep once in awhile to have a cup of coffee etc and feel like I really belong there. Just want to say my sales service is SUPERB. Thanks to Eddie Mac and Southern Jeep. I will recommend Southern Chyrsler Jeep to anyone. Thanks. VR James (Jim) Hanson Cell 757 435 5260 More

I enjoyed working with Kevin to purchase a new vehicle. He was extremely knowledgeable in the features and capabilities of the vehicle. He was also cooperative in meeting customer expectations. He was extremely knowledgeable in the features and capabilities of the vehicle. He was also cooperative in meeting customer expectations. More

I purchased a 2008 Dodge Caravan and traded in a 2007 Dodge Dakota at the NFCU tent sale outside of Oceana. The saleman that helped me was Andrew Dohm. He did an excellent job with the whole sales proces Dodge Dakota at the NFCU tent sale outside of Oceana. The saleman that helped me was Andrew Dohm. He did an excellent job with the whole sales process. since the vehicle I purchased had not been detailed yet I took it to the dealer to be detailed. That is the only complaint I have. The detailing job totally unacceptable. the was still trash,dirt, and food left in the glove box and drink holder. The interior did not look like it had been vacuumed at all. Andrew made sure I kept the loaner car until the job was done properly. Andrew handled everything professionally and made sure the detailing was done right the second time. More

Great experience all round. Everyone at the dealership that I dealt with were professional, friendly and extremely kind and helpful. I had originally shopped through the USAA car buying circle which re that I dealt with were professional, friendly and extremely kind and helpful. I had originally shopped through the USAA car buying circle which referred me to this dealership. I decided to take a trip to look at what they had from the OBX of NC when someone ran into the back of me not more than 1 mile from the dealership totalling my car. They (specifically Stacy Gregg) picked me up from the crash site, took me back to the dealership, showed me the range of cars in the field I was looking for and offered to drop me home (2 hours away in NC!). Now that is service! I went back 2 days later (again, offering to pick me up all the way from the OBX) and bought a 2013 Chrysler Town & Country. I could not be happier. The car is great but no need to pop the champagne to celebrate, a Walmart shopper decided they would christen my beautiful new car with the white paint off their door on the way home after purchasing the vehicle (how considerate!?). Other than that, no complaints. The sales experience was not as traumatic as I was anticipating. No snake oil salesmen here :-). Stacy, you were awesome! Thank you! Thank you! Thank you! More

Responded to an e-mail ad and found the car I wanted at a great price. got a fair price for my trade in and closed the deal in one day and drove my new car home great price. got a fair price for my trade in and closed the deal in one day and drove my new car home More

Kevin is a great guy and fair. If you are looking to buy a car he is your man. He has sold us our last 3 vehicles. a car he is your man. He has sold us our last 3 vehicles. More

Eddie Macintosh was the best salesman I have ever had the pleasure of working with. Even after the sale I can still call rely on Eddie to answer any questions that comes up. pleasure of working with. Even after the sale I can still call rely on Eddie to answer any questions that comes up. More

Eddie is outstanding in every way!!! He is personable, knowledgeable and very friendly. This was our 3rd Jeep we bought from this dealership. Best dealership!!! knowledgeable and very friendly. This was our 3rd Jeep we bought from this dealership. Best dealership!!! More