Southern Chrysler Dodge Jeep Ram Greenbrier

Love my Jeep!! Kevin Jones, sales consultant, was very friendly, helpful, knowledgable and patient. He worked until we found the auto I wanted and the price that I Kevin Jones, sales consultant, was very friendly, helpful, knowledgable and patient. He worked until we found the auto I wanted and the price that I could afford. I will gladly recommend him to friends and family. Thank you Kevin for going above and beyond to assist me in the purchase of the "perfect jeep" for me. More

Great car buying experience thanks to Pat Callahan Pat Callahan was great. Will recommend friends and family to come buy a car from him if they are in the market for a Chrysler or jeep. He was straight Pat Callahan was great. Will recommend friends and family to come buy a car from him if they are in the market for a Chrysler or jeep. He was straight and to the point which I very much appreciated. He made the process of buying a car enjoyable and easy with no hidden costs or games to play. More

Special Care With Your Jeep Upgrades Fast and Friendly! I had special wheel lug lights on my Jeep spare and they took extra precaution to not hurt anything with it. And not mention it was Fast and Friendly! I had special wheel lug lights on my Jeep spare and they took extra precaution to not hurt anything with it. And not mention it was all FREE since I bought there! More

Buying My First New Car My 5 star rating for Southern Chrysler Jeep @ Greenbrier is due to Stacey, Tony and Allison. They treated me with respect and were excellent to work w My 5 star rating for Southern Chrysler Jeep @ Greenbrier is due to Stacey, Tony and Allison. They treated me with respect and were excellent to work with. More

Great Jeep Dealership Bill Womble sold us our first Jeep and 8 years later he sold us our second one. He is excellent to work with. Aaron Hale also assisted us and connecte Bill Womble sold us our first Jeep and 8 years later he sold us our second one. He is excellent to work with. Aaron Hale also assisted us and connected us back with Bill. He seems to be a good addition to your staff as well. The paperwork takes a while but everything went smoothly. Thanks to Aaron, Bill, Erica, and Mike. More

It was good. They are very friendly and courageous. Fixed everything that needed to be fixed so it could pass inspection. A rental was given until my jeep was read They are very friendly and courageous. Fixed everything that needed to be fixed so it could pass inspection. A rental was given until my jeep was ready because the work fell under my extended warranty. I also received and oil change and 23 point check. Very satisfied. More

JEEP WON! Southern Chrysler Jeep at Greenbrier has a program called Southern Hospitality. We thought this was a gimmick like every other dealership program to l Southern Chrysler Jeep at Greenbrier has a program called Southern Hospitality. We thought this was a gimmick like every other dealership program to lure you. Let us just say this in the end to trade our Ford F-150 for a Jeep Wrangler shocked both Kevin and I. First after I made Scott (our amazing sales representative) wait so I could google search some things we found that the Jeep Wrangler holds its value about 8% more than the Ford F-150. After finding one on the lot we liked skeptically said ok let's talk numbers. This is where it was a no brainer after the numbers came back. The same monthly payment for a brand new 2017 Jeep with 57 miles, 2013 Ford had 40,000 mi.. The Southern Hospitality Buyers Program at no extra cost covers Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car, Lifetime Towing, Lifetime Service, Lifetime Parts, Lifetime Engine Guarantee, 24 hr Test Drive, 24 hr Roadside Assistance. Zinger... if we get a flat they replace it with a brand new tire. Bazinga!!! They were all incredibly nice and just and overall down to earth group of people working for Jeep. Thank you so much Scott, Allison, and Mike. More

BEST LOCAL PRICE ON NEW JEEP GRAND CHEROKEE I researched and got written quotes from all local Jeep dealerships over a period of about three weeks before deciding to buy from Southern. They off I researched and got written quotes from all local Jeep dealerships over a period of about three weeks before deciding to buy from Southern. They offered to beat every written quote I sent them from the other dealerships and offered exactly what I asked for on my trade in before even seeing it. They did not have the exact Grand Cherokee I wanted in stock so I showed them an example from another local dealership. They actually purchased the example I sent them and sold it to me for $500.00 less than the quote from the original dealership. It was the end of the month and dealerships do sometimes make great deals to meet quotas, but I was still surprised at the great price I got and the no haggle trade in deal. I had preapproved financing and was already familiar with the Grand Cherokee so the entire buying process was under three hours. Very happy with my buying experience! More

wonderful My 5 star rating is due to my sales man (Eddie Mac) providing me with respect and making sure I understood the vehicle I was buying. I also thank the My 5 star rating is due to my sales man (Eddie Mac) providing me with respect and making sure I understood the vehicle I was buying. I also thank the staff for working on my purchase and approval. I WANT TO SAY IF YOU WANT A GREAT GROUP OF PEOPLE TO WORK WITH GO TO Southern Chrysler Jeep at Greenbrier 1414 South Military Highway, Chesapeake, VA 23320. Extra note: I came as a customer who had gone on line and looked and like the vehicle and had already got a pre-approval loan through my bank. Their department still try to fine a lower interest rate before I closed my deal with great discounts. EXCELLENT CUSTOMER SERVICE FROM THE START TO THE FINISH AND EVEN AFTERWARD MAKING SURE I AM COMPLETELY HAPPY WITH MY VEHICLE. Thank you all and look forward to working with you again. More

Disorganized and Deceptive Dealership Poor experience with sales staff. My son set up an appointment for us to look at a particular Jeep. When we arrived, not only was the Jeep not at th Poor experience with sales staff. My son set up an appointment for us to look at a particular Jeep. When we arrived, not only was the Jeep not at the dealership, but when we got to their other showroom the vehicle was in prep (not even on the lot) and no key. Despite all this, my son drove another to see how they handled and we asked for an out the door price for the vehicle he wanted. We shared our position based on web research and indicated most buyers were paying between $1,800 and $2,000 below MSRP. After being told they don't discount vehicles (even though several were discounted on their website), the salesman took our position to the manager. He returned and told us good news, they would discount $1,800 off MSRP. We looked at the printout and noted they did in fact discount it but after they added $2,000 to the MSRP. True story! The salesman told us that was to cover their costs to take the plastic off the new vehicle and change the oil. I'm not making this up! We were unhappy with all this and went to another dealer in VA Beach area and got a fair deal and my son now has what he wanted. Stay away from these guys....or if you have to use them, watch them closely. More