Southern Chrysler Dodge Jeep Ram Greenbrier

Return Customer This is my second Jeep purchase with Southern. Very impressed with both the Sales and Service departments. I plan on being a lifetime customer. Our This is my second Jeep purchase with Southern. Very impressed with both the Sales and Service departments. I plan on being a lifetime customer. Our salesperson Trevor Faubel was amazing. He kept me informed throughout the entire process of ordering my Jeep directly from the factory. It is apparent that he strives to deliver excellent customer service, and he definitely exceeded our expectations. More

Honest Service I’ve been dealing with Southern Jeep for years. Great salesman and service department! If your looking for great American vehicles, this is the place! I’ve been dealing with Southern Jeep for years. Great salesman and service department! If your looking for great American vehicles, this is the place!! More

Great Experience Eddie McIntosh is a wonderful sales person who made the experience incredibly easy. He is friendly, extremely responsive, and very knowledgeable abou Eddie McIntosh is a wonderful sales person who made the experience incredibly easy. He is friendly, extremely responsive, and very knowledgeable about the Grand Cherokee I chose and made me feel like I was his only customer. I have already recommended him to a friend who may be in the market soon and will continue to do so. Thank you, Eddie! More

Buyers Be Warned!!! Do Not Buy Here!!!! Horrible Dealership! We are a Dodge and Jeep family. Since 2004 we have purchased 12 vehicles with 6 of them purchased from Southern Chrysler Jeep. It seems their customer We are a Dodge and Jeep family. Since 2004 we have purchased 12 vehicles with 6 of them purchased from Southern Chrysler Jeep. It seems their customer service has decreased significantly over the years. Trying to get a return phone call from someone in a management position is useless. They refuse to provide service to their own products and give customers the run around. Today I was passed around to 5 different people on the phone while my truck sat at the dealership not getting repaired. The truck only has 9,000 miles on it and they do not want to cover the shock that went bad. And of course at one point, I was told I needed to speak with my sales person and that he would be the only one to help me, only to find out that he is no longer an employee. Never again will I purchase another vehicle from this dealership. Guess I need to start looking at the Chevy Dealership across the street for my next purchase. Take my advise, stay far away from this dealership and it’s other location near the Norfolk Airport! More

AMAZING Dealer Definitely would recommend. From beginning to end the experience was exceptional and I am so happy with my car purchase. I truly believe this dealer i Definitely would recommend. From beginning to end the experience was exceptional and I am so happy with my car purchase. I truly believe this dealer is the best in the area. More

Lube/oil change and airbag recall The service advisor, Nick, is very professional and he had my oil change and airbag recall completed efficiently. All the staff are great! Thank you v The service advisor, Nick, is very professional and he had my oil change and airbag recall completed efficiently. All the staff are great! Thank you very much! More

Horrible experience I lost a doctors' appt. because they lied on the amount of time it would take to repair a recall issue. They spend an extra hour of YOUR time (that yo I lost a doctors' appt. because they lied on the amount of time it would take to repair a recall issue. They spend an extra hour of YOUR time (that you are expected to lose the money for, waste vacation time) just to go over your car to find a hair out of place and charge $2K for it. Then they lie and say they'll not put you on a mailing list and blame someone else, who blames them for the issue. On top of saying they'd remove me from the list, they lied because I got another one from them. More

Greenbrier Jeep the way to buy! Our salesperson, Sharon Tull, was personable and knowledgeable. She accommodated our requests and promptly provided answers to any of our questions. S Our salesperson, Sharon Tull, was personable and knowledgeable. She accommodated our requests and promptly provided answers to any of our questions. Sharon is a true professional! We were even introduced to the Service Department and their manager Lamont Berry! More

Service Awesome service. Everyone I dealt with was very helpful and knew what they were doing. I would recommend my friends to take their cars there too. Awesome service. Everyone I dealt with was very helpful and knew what they were doing. I would recommend my friends to take their cars there too. More

State Inspection & Service Friendly greeting, detailed explanations, prompt service and quality work at a fair price. I've been the owner of several generations (over 30 years) Friendly greeting, detailed explanations, prompt service and quality work at a fair price. I've been the owner of several generations (over 30 years) of Chrysler minivans, all purchased and serviced by Southern at Greenbrier. Keep up the great service. More