Southern Chrysler Dodge Jeep Ram Greenbrier

Prompt attention Attention was prompt and.friendly, took very good care of my car and meet. Received updates as I waited for my vehicle to be ready for pick up. Great Attention was prompt and.friendly, took very good care of my car and meet. Received updates as I waited for my vehicle to be ready for pick up. Great Service. More

Long and wrong Wrong inspection sticker for the month and took over 3 hours with 8am appointment for oil change and inspection and more gas and another 15 minutes to Wrong inspection sticker for the month and took over 3 hours with 8am appointment for oil change and inspection and more gas and another 15 minutes to correct the month of the inspection sticker More

Great customer service with no high pressure sales. Excellent overall experience with the sales staff walking you through the entire process and giving you a tour of the se with no high pressure sales. Excellent overall experience with the sales staff walking you through the entire process and giving you a tour of the service department, explaining how things operate. More

Very polite, professional, and helpful. Bill Womble and John Ailstock were very helpful. I came in to trade my two door Jeep Wrangler for a four door version, and they helped me get a good Bill Womble and John Ailstock were very helpful. I came in to trade my two door Jeep Wrangler for a four door version, and they helped me get a good deal on the trade as well as find a four door that met my needs. It felt more like a conversation with fellow Jeep enthusiasts who understood what I was trying to do rather than a negotiation with just another salesman. I never felt pressure and I highly recommend them. More

on time done on time, good service, courteous, friendly atmosphere, waiting are was clean, would recommend your service department to friends and family, pric done on time, good service, courteous, friendly atmosphere, waiting are was clean, would recommend your service department to friends and family, price is fine and in line with other service departmrnts. More

Won’t be Going Back I got an oil change and tire rotation. Upon leaving, I checked my tires (I had scuffed the rims a few months back) and noticed that they didn’t perfor I got an oil change and tire rotation. Upon leaving, I checked my tires (I had scuffed the rims a few months back) and noticed that they didn’t perform the tire rotation. I told the service advisor helping me and after waiting another 30 minutes on top of the hour long wait time, I could tell they had been rotated. The advisor was really nice about it but there was zero explanation. The next day I called the service manager who I retold the story to and without asking me my name or contact info told me to “see him next time and he could do something for me.” Obviously I will not be going back but now I am unsure if I even had an oil change! And their sheer indifference to the situation is very unprofessional. And offering me “something next time” is not any way to handle the situation. More

State Inspection Waited 5 hours & still not done. Why are there no appointments for state inspection or oil changes? We were able to get oil change but no inspection r Waited 5 hours & still not done. Why are there no appointments for state inspection or oil changes? We were able to get oil change but no inspection requiring two trips taking time off More

Excellent Customer Service and Maintenance Service I came in for a simple oil change and to check my tires because the tire pressure light was on and didn't go off even though I put air into it. I pull I came in for a simple oil change and to check my tires because the tire pressure light was on and didn't go off even though I put air into it. I pulled into the express lane, there were only 2 cars in head of me. The Customer Service Rep inquired the purpose of my visit - I told him and all problems were taken care of and the Customer Service Rep informed me if my light doesn't go off by the time I reached the stop sign to turn around and he would personally take care of the problems - I really like the dedication and professionalism shown at this dealership More

Recall Great service tech very sharp car was clean very quick didn't have to wait long at all every body has great attitudes males service easy. Great service tech very sharp car was clean very quick didn't have to wait long at all every body has great attitudes males service easy. More

Southern Jeep great service and people I have purchased 2 jeeps from Southern and I am completely satisfied! My salesman Kevin Jones has always found me exactly the right vehicle. Across th I have purchased 2 jeeps from Southern and I am completely satisfied! My salesman Kevin Jones has always found me exactly the right vehicle. Across the board everyone involved in my purchase was respectful of my time and thorough down to every detail. More