Southern Chrysler Dodge Jeep Ram Greenbrier

Had express oil change . It was very quick . Came in for the express free oil change . Was in and out in excellent time . The service was good on this trip . Will come back when I need another o Came in for the express free oil change . Was in and out in excellent time . The service was good on this trip . Will come back when I need another oil change in 6 months . More

Can always count on Lamont to take care of our needs Can always count on Lamont in service to take care of our needs we have three vehicles Dodge and Jeep have always had good service. I have a medical c Can always count on Lamont in service to take care of our needs we have three vehicles Dodge and Jeep have always had good service. I have a medical condition and sometimes it can be a challenge for me to try and coordinate my appointments with your service but Lamont always comes through for me. we left another dealership and came to Southern because of their poor service and feel good that we have a dealership that we can rely on to take care of our vehicles. More

True professionals Went in for my free oil change, free because I bought the car from them, and to take care of a factory recall of my alternator . I was warmly greeted Went in for my free oil change, free because I bought the car from them, and to take care of a factory recall of my alternator . I was warmly greeted on arrival. The work was completed in about 2 hours. More

Quick turn around While in courtesy car on the way home got call recall for alternator finished early so went to dealer not home. Pleasant surprise. Got car back sooner While in courtesy car on the way home got call recall for alternator finished early so went to dealer not home. Pleasant surprise. Got car back sooner than planned. More

Express Lane Purchased my vehicle from the dealership in 2008 and have had wonderful service from Lamont Berry, my service advisor, until Saturday, 7 July 2018. C Purchased my vehicle from the dealership in 2008 and have had wonderful service from Lamont Berry, my service advisor, until Saturday, 7 July 2018. Called a week ago to schedule a oil change and was informed the Express Lane must be used. Stopped in Saturday, R.O. opened at 1:39pm, vehicle taken in about 5-10 minutes after arrival. Several vehicles came in after me and seemed to me that within an half hour they were completed and gone. Around 2:45pm I went in to check with P. Cima as to the status of my vehicle, I told him several vehicles had come and gone since I checked in. He immediately went to check on my vehicle and stated that it was just getting ready to pull out of the garage. Received my paperwork from P. Cima, went out to vehicle only to find that the driver side center wheel cover was missing. Went back in and informed P. Cima who went out to the garage area and obtained the center wheel cover and installed. Opened drivers side door to find grease on the drivers door and also on the floor mat and surrounding area. I have never had any issues when dealing with the service department until I had to deal with the Express Lane. This dealer ship is a 5 star, however, you cannot tell that from the appearance of the Express Lane personnel. All the service advisors represent the dealership with pride and treat their customers with respect which reflects the 5 star rating. More

Went in to get an inspection on Sat. I wasn't sure if they would have time but I arrived and asked my tech, Paul, and he got my vehicle in and out inspected in under an hour. Was Awesome! I wasn't sure if they would have time but I arrived and asked my tech, Paul, and he got my vehicle in and out inspected in under an hour. Was Awesome!! Thank you to Paul and all the guys involved. More

Lack of focus on the details Purchased a vehicle from them a month ago that a member of the dealership had put several thousand miles on. Negatives: 1) At the time they only ha Purchased a vehicle from them a month ago that a member of the dealership had put several thousand miles on. Negatives: 1) At the time they only had one key but said they would get me another. Never followed through with that promise despite my repeated contact with them. 2) They also included the wrong Users Manual. I haven't even tried to get the right manual from them because I don't have faith they will follow through. Positives: 1) Whoever had driven the vehicle did keep it in great condition. 2) I did have an unusual request that they fulfilled. Wish I could give them another half star. More

Service Everyone was nice and knowledgeable and service was quick and fastI would recommend you to anyone Each time I have come in for an oil change everyone Everyone was nice and knowledgeable and service was quick and fastI would recommend you to anyone Each time I have come in for an oil change everyone has been so nice to me More

Great Service Our vehicle was serviced in a timely manner and all issues were fixed. Emily called with updates and even let us speak to the technician who was servi Our vehicle was serviced in a timely manner and all issues were fixed. Emily called with updates and even let us speak to the technician who was servicing our vehicle. More

Newer Car! I’d like to thank Trevor for his awesome customer service. He was very friendly and enthusiastic about his job. Looking forward to getting my car serv I’d like to thank Trevor for his awesome customer service. He was very friendly and enthusiastic about his job. Looking forward to getting my car serviced and talk to him about how the car is doing. More