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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

4.3
2,976 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 2,976 reviews

July 16, 2018

wring service center debacle 7/14/18 @8am. Arrived at service center to be told I was at the wrong dealership. The service rep worked me in . Great CS More

by DIVINEJUSTICE63
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
None wrong dealership
Jul 24, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for writing us a review, we appreciate it very much. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 13, 2018

Outstanding as usual! Emily is always prepared for my arrival and expeditiously gets my van in for service and then calls me with interim repair status. Well Done! More

by Van Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily (Service)
Jul 17, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Hi and thanks for the great feedback! We're very happy that Emily was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again!

July 13, 2018

Too much extra coverage selling There was too much extra coverage sales tactics for paint, cloth, leather, undercarriage, glass, acid rain, lost keys, tire failure, dentless paint re More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

July 13, 2018

Jeep service Southern Jeep of Greenbrier provides excellent service, fast and fair pricing. Lamont Berry is the best Service Adviser in the organization. Always More

by MITCHELL.GERALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Berry
Jul 17, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Mitchell, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Southern Chrysler Jeep's Service Department.

July 13, 2018

The Definition of Southern Hospitality My Sales Rep Kevin J., in my opinion he must be among the best in the business. He is honest, courteous and friendly the days of walking into a dealer More

by CHARLIE.VEGA.IA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

July 13, 2018

JEEP QUALITY HAD AN EXCELLENT EXPERIENCE WITH SCOTT H. HE WAS PATIENT, FRIENDLY, UNDERSTANDING AND HELPFUL THROUGHOUT THE DEAL. I WOULD DEFINITELY RECOMMEND HIM A More

by BRASSY0308
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SCOTT, MIKE, KATI
Jul 17, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you.

July 13, 2018

Very Good & Pleasant to deal with Emily in the Service Depa Have received excellent service from other dealerships as well. The reason I had to bring the vehicle back was because I was told the console was repl More

by LBARKER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily in the Service Department
Jul 17, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team!

July 13, 2018

Recall issue solved We had an appointment and got there a little early, they took the car back and within less than 20 minutes had it ready, fast service. More

by BLZUNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department employees
Jul 17, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

July 13, 2018

Oil change Dropped my jeep off and within 30 minutes my jeep was done, thx Southern Jeep! Very friendly and explained all work throughly and to the point! More

by STONECOLD24FAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont and Patrick
Jul 17, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by.

July 12, 2018

Great car buying experience ! Probably one of the easiest car purchases I have ever made. Treavor Faubel was very helpful and informative, keeping us well advised of the purchase More

by retired
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauri Wimbush, Trevor Faubel
Jul 17, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

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