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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,109 Reviews

1,109 Reviews of Southern Chevrolet - Service Center

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July 29, 2020

Worst customer service I’ve ever received at a dealership... not to mention the lack of knowledge pertaining to their product. I basically wasted 2hrs of my time. More

by Smlozy
Recommend Dealer
No
Employees Worked With
Darla Holbrook
Aug 17, 2020 -

Southern Chevrolet responded

Smlozy, thank you for your feedback. Unfortunately, we have been unsuccessful in connecting with you directly via phone after several attempts. Our Service Manager, Todd Kuther, would like to speak with you personally regarding your experience. At your convenience, please contact Todd directly at 757-233-8155. We hope to speak with you soon. Thank you.

July 28, 2020

Waiting area was sparkly clean, service was fast and efficient and always, a smile from everyone at Hall Chevrolet! This dealership and service depart is always top of the line! More

by From the beach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes, best diesel tech ever!!, Tara McCullough
Jul 28, 2020 -

Southern Chevrolet responded

Thanks for your great review, and for giving our dealership such a high star rating! We look forward to your next visit! Take care! awesome day!

July 28, 2020

The experience was excellent. I think you should insist customers in the waiting area either wear a mask or wait outside. I would recommend your service department to others More

by Silverado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lindsay
Jul 28, 2020 -

Southern Chevrolet responded

Thank you for your positive review. We're glad to hear that you found our team here at Hall Chevrolet Chesapeake so helpful. Our team is available should you require any extra help. Safe travels!

July 27, 2020

Great service. In and out in no time. Have been a customer of Hall Chevy 10 years. Bought my Hyundai from Hall have it serviced at Hall Chevy. We trust them to be honest about any service need. More

by nanatimes2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook, Frank Lindsay
Jul 28, 2020 -

Southern Chevrolet responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 24, 2020

I love the service they provide for myself and my family. They always give details and inform us what's happening with our vehicles. And I receive coupons in the mail for other discounts. More

by Flexx23
Recommend Dealer
Yes
Employees Worked With
Ray Korchak
Jul 24, 2020 -

Southern Chevrolet responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 22, 2020

First visit to Hall Chevrolet and first service on my 2020 Silverado. The service was quick, courteous and done well. Some Duramax 3.0L owners have reported issues with dealers being unfamiliar with the More

by USMCPOPEYE2K2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lindsay
Jul 23, 2020 -

Southern Chevrolet responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hall Chevrolet Chesapeake. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 20, 2020

Had problem with my Colorado shuddering. It has done it since it was new. Just moved back here after 8 years and I am glad I did. They were very nice and professional. Dee Dee was fantastic! They found the More

by marcorps1
Recommend Dealer
Yes
Employees Worked With
The whole team, DeeDee Rosalinda
Jul 20, 2020 -

Southern Chevrolet responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Chevrolet Chesapeake!

July 17, 2020

I was very pleased with my experience today. The staff I was very pleased with my experience today. The staff in the service department were extremely friendly and they provided thorough inspection and o More

by Abrothers1
Recommend Dealer
Yes
Employees Worked With
DeeDee Rosalinda, Ray Korchak
Jul 20, 2020 -

Southern Chevrolet responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 15, 2020

Was sold a impala with break light leaks by you guys. Upon discovery was told the problem was my own. I've decided to trade the car in. While also purchasing a car for my wife. Extremely disappointed in More

by Ajaxson4564
Customer Service
Recommend Dealer
No
Employees Worked With
Todd Kuther
Aug 24, 2020 -

Southern Chevrolet responded

Ajaxson4564, thank you for reaching out to us; we apologize if you feel that you had a less than positive experience at our dealership. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. Our General Manager, Wendy Aston, would truly like to speak with you personally about your experience. It is our hope, in the future, that we get the opportunity to earn your confidence back. At your convenience, please contact Wendy directly at 757-233-8120. Thank you.

July 14, 2020

We recently had Hall Chevrolet service our 2017 GMC Yukon Denali. It had several issues and the initial estimates was well over $600. Our Service Advisor, Frank did an amazing job of working with us and ou More

by Carlin1969
Recommend Dealer
Yes
Employees Worked With
Frank Lindsay
Jul 17, 2020 -

Southern Chevrolet responded

Carlin, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Chevrolet Chesapeake!

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