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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,108 Reviews

1,108 Reviews of Southern Chevrolet - Service Center

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November 05, 2020

Great customer service. Wait time was longer than expected. But, the waiting area was nice and comfortable. Price for the service was reasonable and affordable. More

by Derrick Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Kuther
Nov 08, 2020 -

Southern Chevrolet responded

Derrick, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

November 05, 2020

Poor service. Got the run around on trying to get car repaired. Hall had my vehicle for just under 4 weeks and nothing was done. They tried to blame the insurance however it kept coming back to their i More

by raybarlow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darla Holbrook, Todd Kuther
Nov 10, 2020 -

Southern Chevrolet responded

Thank you for your feedback; we apologize if you feel you’ve had a less than positive experience at our dealership. It is our understanding that you’ve recently spoken with our Service Manager, Todd Kuther, regarding your experience. We do apologize for any inconvenience you may have experienced. If we may be of further assistance, please do not hesitate to contact Todd directly at 757-233-8155, or our General Manager, Wendy Aston at 757-233-8143. Thank you.

October 29, 2020

It was my first visit, and I spent 2hours for an oil change. I was told that the dealership had to send for acura oil More

by Lbvabeach
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Nov 05, 2020 -

Southern Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2020

Hall Chevy has a very good service department. The people there are very professional and customer friendly. I will highly recommend them. They do good work too. More

by IMSlick1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeeDee Rosalinda
Nov 05, 2020 -

Southern Chevrolet responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!

October 27, 2020

Purchased my car here. Been coming here for over 7 years. I always receive great customer service from sales as well as the service dept. More

by lindaF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Korchak
Nov 05, 2020 -

Southern Chevrolet responded

Linda, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Have a great day!

October 26, 2020

The service was below what I expected out of a Chevrolet dealer. I was Unable to get in touch with the service area for two days, because it always asked me to leave a message. My service provider did not k More

by Gctcorp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darla Holbrook, DeeDee Rosalinda
Nov 09, 2020 -

Southern Chevrolet responded

Thank you for your feedback. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. Our Service Manager, Todd Kuther, would like to speak with you personally regarding your experience. At your convenience, please contact Todd directly at 757-233-8155. We hope to speak with you soon. Thank you.

October 22, 2020

I must say,as a first time visitor for service on my vehicle I was truly impressed with the service I received from the time I arrived until the work was completed...Thank you Hall Chevrolet Chesapeake More

by alstonwalker25
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Oct 26, 2020 -

Southern Chevrolet responded

Hi Alston, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 19, 2020

Nothing less than 5 STAR service. Work completed as promised. Highly recommended. Ray is my service agent moving forward. I was even pleasantly surprised when I paid the bill, less than initially quote More

by pmb2607
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Korchak
Oct 23, 2020 -

Southern Chevrolet responded

Hi, thank you for taking the time to leave a review for us at Hall Chevrolet Chesapeake. We're happy we could meet your expectations! We hope you have a great day!

October 15, 2020

I was helped by Darla to schedule my appointment and when I arrived she was there to greet me and get me started. My service took a little less than an hr which was great and Darla explained it all to me per More

by tbsmome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Oct 23, 2020 -

Southern Chevrolet responded

Hello! Thanks for your great review, and for giving our dealership such a high star rating! We are glad Darla and the Staff could help! Safe travels!

October 15, 2020

Good communication, clean and nice environment, very professional, very helpful, very prompt, kept me notified, will be back again for service and maintenance, thanks again More

by Bprayer2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lindsay
Oct 23, 2020 -

Southern Chevrolet responded

Hi! Thank you so much for your positive comments about Hall Chevrolet Chesapeake! We're looking forward to your next visit with us!

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