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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,106 Reviews

1,106 Reviews of Southern Chevrolet - Service Center

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January 26, 2021

My car was called in for a recall from making the appointment, delivery of car, and picking my car up it was very easy. Everyone I dealt with was very courteous, More

by Jdypowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Korchak
Jan 28, 2021 -

Southern Chevrolet responded

Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Chevrolet Chesapeake!

January 23, 2021

The service department wasn’t very friendly, and the wait time was extremely long. The representative told me the wait would be a hour and a half, but the wait was over 3 1/2 hours long. And they never came More

by luv31705
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Korchak
Jan 28, 2021 -

Southern Chevrolet responded

Thank you for reaching out to us. Our Service Manager, Todd Kuther, would like the opportunity to discuss your experience with you personally. Unfortunately, he has been unable to locate contact information in our database from the username in the review. At your convenience, please call Todd directly at 757-233-8155 or private message us here on DealerRater with your full name, preferred phone number and the best time to reach you. Thank you.

January 21, 2021

Scheduled appointment which was very easy to do. Arrived early and they got me in and done in no time. They did a state inspection and noticed a crack in my windshield and gave me a quote to replace it with More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Kuther, Ray Korchak, Frank Lindsay
Jan 25, 2021 -

Southern Chevrolet responded

Thank you again for taking the time to let us know how we did, John. We hope you have a great day!

January 20, 2021

Service Consultant Deedee Rosalinda’s customer service was excellent. She kept me informed in a timely manner ensuring the issues were communicated effectively to the tech for correction. More

by gmp01
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeeDee Rosalinda
Jan 22, 2021 -

Southern Chevrolet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 19, 2021

When I have my 2019 Corvette serviced I ask for DeeDe Rosalinda with excellent results. She is friendly and professional and is a credit to Hall Chevrolet More

by Al Plotnik
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
DeeDee Rosalinda
January 07, 2021

Outstanding customer service!!!!!!! Very personalized and professional. Always trying to help satisfy the customers need. Service is always completed in a timely manner and the the customer service are alway More

by James
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jan 11, 2021 -

Southern Chevrolet responded

Hello James, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 07, 2021

There was a little bit of confusion when I first called and then I spoke to Darla and everything was handled. I would prefer to work with her in the future. More

by Pattie LeCount
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jan 11, 2021 -

Southern Chevrolet responded

Hi Pattie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

January 03, 2021

It’s always nice dealing with Markus in the parts department for all my GM parts needs, he is very knowledgeable and friendly, I always feel confident that I have the correct parts when I leave, Keep More

by danmc1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Markus Roberts
Jan 05, 2021 -

Southern Chevrolet responded

Thanks for your great review, and for giving our dealership such a high star rating! If you're ever in need of more help, please let us know!

January 02, 2021

Had a very good experience with this dealership. Staff was very friendly and professional. The wait time for service was not bad and the waiting area was very comfortable More

by fyrman99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jan 05, 2021 -

Southern Chevrolet responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you're ever in need of more help, please let us know!

December 31, 2020

The service at Hall is always great! The wait is not usually long. The waiting lounge is nice. The cost is good as well. I would recommend them. More

by B J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jan 11, 2021 -

Southern Chevrolet responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! Safe travels!

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