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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,106 Reviews

1,106 Reviews of Southern Chevrolet - Service Center

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February 27, 2021

This dealership is convenient because it is close to my home and I've been favoring the Chevrolet brand name for a long time. The service department performed a good job on my Traverse. Thank you. 😎 More

by jchavousjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook, Ray Korchak
Mar 01, 2021 -

Southern Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2021

A warning message came up in my vehicle. I took it straight to Hall Chevrolet and got it checked out! Peace of mind is what it’s all about and that’s what Hall strives to provide! More

by From the beach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook, Todd Kuther, DeeDee Rosalinda, Ray Korchak
Feb 26, 2021 -

Southern Chevrolet responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 24, 2021

I have never been treated with such indifference at Hall in almost 7 years of customer. My car went in at 9:00 am and I didn't get it back until almost 6 because it sat out on the lot for more than 4 hours. More

by buster5249
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Korchak
Mar 12, 2021 -

Southern Chevrolet responded

Thank you for reaching out to us. Our Service Manager, Todd Kuther, would like the opportunity to discuss your experience with you personally. Unfortunately, he has been unable to locate contact information in our database from the username in the review. At your convenience, please call Todd directly at 757-233-8155 or private message us here on DealerRater with your full name, preferred phone number and the best time to reach you. Thank you.

February 23, 2021

Great visit friendly service vehicle fixed with no issues COVID safe environment will return for future service needs. Thank you for getting my vehicle finished in a timely fashion. More

by tburb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Feb 24, 2021 -

Southern Chevrolet responded

Hello there, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! Feel free to reach out to us if you need anything. Have a wonderful day!

February 22, 2021

👋🏾 - Attendant, Mr. Chris Brown, made my visit very pleasant because of his wonderful attitude. The dealership is Blessed to have him. Thank you. Blessings & 😊s More

by Miracle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Feb 23, 2021 -

Southern Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hall Chevrolet Chesapeake. We hope you continue to choose us for all your automotive needs! Take care!

February 22, 2021

I can not express the outstanding customer service. I was traveling and had an issue at 1:00 am making it impossible for me to continue my trip. I contacted Hall Chevrolet and they made arrangements to More

by lt123gtpd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Korchak
Feb 23, 2021 -

Southern Chevrolet responded

Hi, we're so glad that we were able to go above and beyond your expectations! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 19, 2021

Very good experience , Darla was very friendly and attentive to our needs. Dealership was clean and everything seemed to be sanatized. Will definitely come back. More

by tinkwms2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Feb 22, 2021 -

Southern Chevrolet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

February 18, 2021

Extremely bad customer service.my first and last time there, also I took my car there for recall service and I felt like they weren’t going to call me to let me know the car is ready until I okayed other More

by Linus Whitaker
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Korchak
Mar 12, 2021 -

Southern Chevrolet responded

Thank you for your feedback, Linus. Our Service Manager, Todd Kuther, would like to speak with you personally regarding your experience. Unfortunately, he has been unable to reach you via phone and has left messages. At your convenience, please contact Todd directly at 757-233-8155. We hope to speak with you soon. Thank you.

February 17, 2021

Friendly, professionals who listened to my concerns and provided excellent service. When it is time for me to purchase a new car I will go there confident in knowing a fine service department stands behin More

by Ejwxbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Feb 18, 2021 -

Southern Chevrolet responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

February 13, 2021

Excellent customer service demonstrated from beginning to end. No long waiting period for service to start....Comfortable waiting area... Clean environment. I would encourage others to use this dealership. More

by Lambsandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Feb 15, 2021 -

Southern Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels.

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