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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,109 Reviews

1,109 Reviews of Southern Chevrolet - Service Center

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July 06, 2021

They always answer any questions you have about your car. If any service is to be done to your car everything is listed on the service report with prices included and explained to you before any work is don More

by Sylvia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jul 07, 2021 -

Southern Chevrolet responded

Hello Sylvia, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

July 05, 2021

Service department at Hall Chevrolet is second to none!! When you need something done or a questioned answered, it’s done! Efficiency, timeliness and the desire to get it right the first time are their trad More

by From the beach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeeDee Rosalinda (service advisor)and Wes Ferdon (diesel tech) always provide impeccable service!, Todd Kuther
Jul 07, 2021 -

Southern Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

July 03, 2021

Even though I had a noon appointment, Steve was very kind and apologetic as to the 2 1/2 hour wait for a tire rotation and oil change. I am happy with the service and the pleasant employees. More

by chrissie11291954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
June 28, 2021

A very friendly atmosphere great customer service would recommend this dealership to any Chevrolet owner who’s going in for service I’m looking forward to returning. More

by Rmasonstorm39
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Korchak, Gregory Seltrecht
Jul 01, 2021 -

Southern Chevrolet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 26, 2021

Ease of drop off. Service reps are great. Quick turnaround on my vehicle. More

by carrating
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Korchak
Jul 01, 2021 -

Southern Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 25, 2021

Got me in and out in a very timely manner. Great service! More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Korchak
Jun 27, 2021 -

Southern Chevrolet responded

Hi Linda, we are so happy to read such a great review about Hall Chevrolet Chesapeake! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 20, 2021

Excellent and swift service from the initial phone call to service completion. Thanks to Stephen, Kenya and the technican. Great work team, and keep it up! More

by gstclair3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook, Stephen Harvell, Gregory Seltrecht
Jun 21, 2021 -

Southern Chevrolet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 20, 2021

Overall excellent experience in getting much needed repairs on my vehicle. Darla Holbrook was both accommodating and informative concerning the service on my truck. She is courteous, knowledgeable, and More

by A.Traficante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jun 21, 2021 -

Southern Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Darla here at Hall Chevrolet Chesapeake! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 17, 2021

Very difficult to communicate and reach anyone in the service department, I had to visit the dealer after I drop off my vehicle to receive an update and correct misinformation that was submitted. More

by RMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jun 19, 2021 -

Southern Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 15, 2021

3 weeks later still waiting for the service manager to call me back. Service department denied me an alignment because of a bolt in the upper control arm. Claiming it was loose and if tightened could brea More

by Disappointed
Customer Service
Recommend Dealer
No
Employees Worked With
Darla Holbrook, Todd Kuther
Jun 16, 2021 -

Southern Chevrolet responded

Thank you for your feedback. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. Our Service Manager, Todd Kuther, would like to speak with you personally regarding your experience. At your convenience, please contact Todd directly at 757-233-8155, or respond to this via private message with your full name, a good phone number, and the best time to reach you. We hope to speak with you soon. Thank you.

Jun 16, 2021 -

Disappointed responded

Mr. Luther should be very familiar with who I am. I left him a message 3 weeks ago and advised I was only calling once. Does that help you find me?

Jun 17, 2021 -

Disappointed responded

Actually, there is no need to respond. No money was exchanged. I got the alignment done somewhere else without issue and the bolts for the upper control arm were unnecessarily changed. I know never to return to Hall Chevrolet.

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