Southern Chevrolet - Service Center

Bringing a vehicle in the night before for early bird service doesn’t help get your vehicle back any quicker than if you brought it in at 10:00 am for service. No return call after leaving a message for service doesn’t help get your vehicle back any quicker than if you brought it in at 10:00 am for service. No return call after leaving a message for a service advisor to find out when the vehicle would be ready. And when the vehicle was ready the service person calls the wrong number to notify someone (who knows who?) that it’s ready. He figures that out later and calls us 45 mins before closing for the night and we didn’t have time to pick up the vehicle before closing. So, we couldn’t get our vehicle back until the next day. This was not a repair or maintenance service on the vehicle. Perhaps more service advisors and mechanics need to be hired to serve your customers in a more timely manner. More

Routine maintenance is as important to Hall Chevrolet as it is to me. They show it in everything they do from routine oil changes to major scheduled maintenance. They really care about keeping customers saf it is to me. They show it in everything they do from routine oil changes to major scheduled maintenance. They really care about keeping customers safe and on their way. Whatever your destination is, it should include a vehicle maintained by Hall Chevrolet! More

Excellent Customer service, everyone was friendly needs more rental cars more rental cars More

READ THIS BEFORE BOOKING A SERVICE APPOINTMENT!!!!! Several days ago (August 2), my wife left a review of the service we received from Hall Chevrolet Chesapeake. Several hours later APPOINTMENT!!!!! Several days ago (August 2), my wife left a review of the service we received from Hall Chevrolet Chesapeake. Several hours later the General Manager (Wendy Aston) called me and HARASSED me about the review. She was very angry and aggressive towards me. She stated “you did exactly what I asked you not to do”. Is that how you do business? You ask customers not to leave bad reviews? Harassment is zero tolerance. Do you agree Hall Chevrolet Chesapeake? More

Ray the service technician was EXTREMELY rude and unprofessional. He yelled at me and told me he was already checking in a car and didn’t know why the other service tech told me to go to him. Darla unprofessional. He yelled at me and told me he was already checking in a car and didn’t know why the other service tech told me to go to him. Darla stepped right in and tried to help but by then he had already embarrassed me and made me angry and upset. He needs customer service training. He also needs to learn not to take his frustrations out on the customer. I did what I was told by the other technician and went to his counter. If I could give negative stars I would. More

The service dept. we're very professional and timely. Outstanding customer service and great response to the hand at matter. Feedback was great and detailed. Outstanding customer service and great response to the hand at matter. Feedback was great and detailed. More

I have always loved doing business with Hall Chevy. They actually care and they always work with me to keep me satisfied. Very professional staff. actually care and they always work with me to keep me satisfied. Very professional staff. More

I went to get my A/C fixed and they told me everything that was wrong with my car. Thanks guys, I'll be back very soon. that was wrong with my car. Thanks guys, I'll be back very soon. More

I've had all the work done on my previous Chevy Tahoe and my current Chevy Suburban and have ways been happy with my service. my current Chevy Suburban and have ways been happy with my service. More

I purchased my used car from this dealer 6 years ago. I am pleased with the service. The advisors seem to be attentive to my problem. am pleased with the service. The advisors seem to be attentive to my problem. More