Southern Chevrolet - Service Center

I purchased a 2018 Chevy silverado 1500 from hall before it was Southern. I have had problems with the smart screen ever since i bought it. I came into the service dept and explained the problem with my it was Southern. I have had problems with the smart screen ever since i bought it. I came into the service dept and explained the problem with my service advisor and she said to bring it in when it happens again. Well during the next week I had a turn signal go out and I replaced the bulb and then it did it again a few days later. I brought the truck in and it was found to have a after market 7 way plug which was shorting out the turn signal. While the truck was in the shop they could not find the problem with the screen. I replaced the 7 way plug with yours and added a brake controller. During the time the truck was in the shop I researched the screen problem and guess what I found out. IT IS A COMMON PROBLEM with this series of trucks. I can not believe that my service advisor did not know this. I feel like I was taken advantage of in the fact that the problem existed when I bought the truck and that the service advisor knows that these trucks have this problem. I am not saying she knew this truck had a problem but she knows of the problem. PULL IT UP ON YOUTUBE and you can see for yourself. More

Scott was on point. Follow up and updates were timely, even on a super busy day. Follow up and updates were timely, even on a super busy day. More

Addressed all my need professionally Car was finished on time They did a good job time They did a good job More

Very polite and knowledgeable. Kept me posted on service time.no unexpected surprises. Will continue bring vehicle there Kept me posted on service time.no unexpected surprises. Will continue bring vehicle there More

Love my new Tahoe. Danny and Trenton were great to work with. Would definitely do business their again. Danny and Trenton were great to work with. Would definitely do business their again. More

Love the professionalism. It was a pleasure to work with the personal. Love how I was treated. It was a pleasure to work with the personal. Love how I was treated. More

Customer service skills with all employees are very good. I've been working with some of them for years. I've been working with some of them for years. More

I was issued an inspection rejection because they said that I had a nail in a treeelatively new tire. When I said that I was going elsewhere for a new tire she told me to let them do the inspection there. that I had a nail in a treeelatively new tire. When I said that I was going elsewhere for a new tire she told me to let them do the inspection there. When I went to another establishment they said they didn't know which tire to replace because none of them had a nail in them. I initailly told that I normally work with another service agent. But she ignored that statement and started writing up the inspection. More

The service advisor listen to my complaint and make sure it was taken care of in a timely matter it was taken care of in a timely matter More