Southern Chevrolet - Service Center

First oil change with for my new car went smoothly. No complaints here at all. No complaints here at all. More

I had a much different experience with Southern Chevrolet than I did with Southern Dodge Chrysler where I purchased the vehicle for $46K. I ended up at Southern Chevrolet after SDodge Chrysler cut me loose w than I did with Southern Dodge Chrysler where I purchased the vehicle for $46K. I ended up at Southern Chevrolet after SDodge Chrysler cut me loose with a 2020 GMC with a check engine light that came on, on my drive home from making the purchase. SDC said that I had an appointment with their service, but when I checked to be sure, because it is a six hour drive, it turns out there was no appointment and they had absolutely no intention of helping me out. Twenty-six phone calls later, I had the fortune of calling Southern Chevrolet, because - as I was able to determine - they have a qualified diesel mechanic. I ended up in the hands of Matthew Surles, who was friendly and helpful. Even though it was another dealership that sold me the truck, Matt felt some responsibility to try to get me back on the road. Ultimately the problem was diagnosed and repaired. It was not covered by the drive train warranty, so I ended up paying for a costly repair immediately upon purchasing truck. Matt did everything he could to ease the pain and I am grateful to him and S Chevrolet for their professional approach. It would do some good if the folks at SDodge Chrysler were to spend a couple of days at SChevrolet to learn a thing or two about customer service. Please note that your form below lets me rate the service department with the name "Steve Harvell". I do not know who Steve Harvell is. It was Matt Surles who handled my service and he gets the five stars More

Service unable to be reached by phone and Nancy wasn’t very helpful when I inquired about the status of my vehicle. Made the comment I’ll stop what I’m doing to check on it and an advise her not to bother very helpful when I inquired about the status of my vehicle. Made the comment I’ll stop what I’m doing to check on it and an advise her not to bother. I’ll take my business elsewhere in the future. More

They are wonderful and take care of my every need and always let me know what i should expect for the next visit! always let me know what i should expect for the next visit! More

Service was provided in a timely manner and I was updated when the service was completed when the service was completed More

Calvin Affleck was great to work with. Very polite and accommodating. My car was ready as promised with just a little extra wait time. Very polite and accommodating. My car was ready as promised with just a little extra wait time. More

Professional, not like priority, workers there changing oil, not in uniform, I’ll be bringing my truck too southern from now on. oil, not in uniform, I’ll be bringing my truck too southern from now on. More

The staff made me feel like family. Doug handled my initial phone call to test drive a certain vehicle and Ocie took such great care of me from start to finish; he really made my experi Doug handled my initial phone call to test drive a certain vehicle and Ocie took such great care of me from start to finish; he really made my experience comfortable from the time I walked in until I left. In addition, Alex and Jose were great with me also. I would highly recommend this sales team. Ocie even called a few days later to see how I am enjoying my vehicle. More

Southern Chevrolet has always provided excellent service. I can make appointments easily, the work is complete in a timely manner, and the work is done right. I can make appointments easily, the work is complete in a timely manner, and the work is done right. More

Not a fan of dealers they what to squeeze every penny out of you that they can vs just focus on wht I brought it there for of you that they can vs just focus on wht I brought it there for More