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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
957 Reviews

957 Reviews of Southern Chevrolet - Service Center

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May 05, 2024

The staff at the service center were friendly and quick. Calvin was very helpful. i will bring my vehicle back for all services. More

by FMRECTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin
May 07, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 04, 2024

Not great experience. Made an appointment over a week ago for a recall. Showed up early and after about an hour, I was informed the service department did not have parts More

by prods_audible.0m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General Manager
May 07, 2024 -

Southern Chevrolet responded

"Prods_audible.0m" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 03, 2024

Service was quick and thorough. Not an all-day wait. Very professional and polite. I'll be back again. More

by DUKEFAN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 03, 2024

Service was excellent! The associate was easy to talk too and clearly with his directions. Based on my experience I will return. More

by DBLY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 02, 2024

First I would like to say thank you very much to Scott Robertson. You did a phenomenal job!!!!!!!!. You kept me abreast of every single step and guided me in the right direction. Keep up the great work a More

by MYRENFRIPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott robertson
May 03, 2024 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 02, 2024

Enjoyed working with Scott for my repairs. Scott made the pain of the cost of repairs a little easier to take. Thanks to Scott More

by JWROGERS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott ( Service )
May 03, 2024 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 02, 2024

I have always gotten great service at this Chevy service location - I have been a customer for several years. More

by TS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Robertson
May 03, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 01, 2024

Everyone was very friendly. Clean dealership. Got in and got right out. I will recommend More

by Joe S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Santomieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy
May 02, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 01, 2024

I recommend this service department to all my friends because they are efficient communicate well and give you costs upfront. As busy as they always are, they keep you informed and when you ask for advic More

by overheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deedee
May 02, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 01, 2024

The service team was friendly. I worked with Nancy and she took every measure to get to back order part for my SUV in a timely manner. Once part arrived at dealership, Nancy ensu More

by ALANE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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