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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
957 Reviews

957 Reviews of Southern Chevrolet - Service Center

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August 23, 2024

This has been the worst car buying experience I’ve ever had. This dealership was definitely better when it was owned by Hall. More

by jessicaedempsey
Recommend Dealer
No
Employees Worked With
Farhan Mughal - this is rating of the sales department. I’ve had no service done. I don’t even have the car I bought.
August 22, 2024

Service desk was Very good explain to you what’s going on with your car They take good care of your car needs Thank you so much More

by HILDASKEITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 22, 2024

The oil change took longer than expected but the service rep. Was very apologetic and nice. More

by lcolello1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Chevrolet responded

We appreciate your feedback and are eager to better your return experience.

August 21, 2024

Very friendly and professional staff. Made sure we were taken care of.and catered to my needs. More

by MICHAELPTRUMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 19, 2024

Services provided were done efficiently and professionally. I have no problems when my vehicle is being serviced. More

by NATHANCHANNELL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin
Aug 21, 2024 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 18, 2024

Scott was a great person to work with. Thank you to the technician Steve for doing a great job. Professional people. More

by mkcheetah56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 18, 2024

The service advisor (Calvin) had me in and out in less than an hour. Great job Calvin! More

by SMHS.1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin
Aug 21, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 16, 2024

There is nowhere better than southern Chevrolet to get my car worked on. They do excellent work every time . More

by 0453red1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 16, 2024

My experience has always been the greatest ,the team that took care of me was wonderful More

by PRECIOUSSTONE65
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles LeMaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 15, 2024

Thank you to Steve in the Service Dept. Although the estimate for further repairs seemed extensive. More

by D_FOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Southern Chevrolet responded

Thank you for taking the time to provide us with this feedback.

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