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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
956 Reviews

956 Reviews of Southern Chevrolet - Service Center

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November 23, 2024

Terrible time management. All in all I was very dissatisfied. Truck went in for an oil change and recall service. They had it 9 hours and still had to order the parts to fi More

by RBUCHANAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Harvell
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

While at the dealership it was good. But after the visit and my vehicle wasn't updated I called and left messages but after 3 times I get a call service. This is during regular hours. On More

by JRS1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Goicochea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Byrd
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Calvin is always one of the best people I interact with. His customer service is top notch. More

by CAMDENWEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin in Service
November 19, 2024

Stephen in service listened to what services my vehicle needed and made sure to keep me informed on the progress while it was being worked on. More

by BINLEYSTACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Ase poco compre una camioneta nueva en este dealer y “Angeles” fue muy amable en ayudarme me facilitó todo el proceso More

by israellugocallejas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angeles Arellano
November 19, 2024

Ase poco compre una camioneta nueva en este dealer y “Angeles” fue muy amable en ayudarme me facilitó todo el proceso More

by israellugocallejas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angeles Arellano
November 18, 2024

Service was satisfactory . Service personnel friendly and knowledgeable. Communicated with customer regarding service updates on automobile. More

by BJCHARBURGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Had to wait 3 hours for an oil change and recall fix. And I had an appt. My first 2 oil changes without an appt. were two hour waits. After oil changes, my oil life remaining selection is never reset. I More

by vosquezjackie
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Harvell
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Excellent customer service provided by Mr. Calvin Affleck in the service department as usual. Continue to set the standard! More

by Melvin Kearney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Affleck
November 05, 2024

Nancy was very helpful and explained what needed to be done to my car in terms that I could understand. She did what she could to make the process smooth. More

by JAMBER311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Gennarelli
1
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