Southern Buick GMC Virginia Beach

New car purachse. The experience was not bad...in fact it was quite easy. I made a quote on the price that I was willing to pay.. we discussed it and came to an agree The experience was not bad...in fact it was quite easy. I made a quote on the price that I was willing to pay.. we discussed it and came to an agreement and I made the purchase, More

Dealership Needs a Makeover I went in for a repair to a faulty switch on my Cadenza. This is a warrantied repair and is not the result of an accident or other at fault event. I I went in for a repair to a faulty switch on my Cadenza. This is a warrantied repair and is not the result of an accident or other at fault event. I was told that they had a difficult time diagnosing the exact cause of the problem and they needed it more time. I asked for a loaner and was told that Kia does not do loaners. What they explained to me was, that under any circumstances, Kia would not provide a loaner vehicle due to prolonged service work. This is categorically incorrect, but is par for the course for this dealership. The work done has been good and the people are otherwise agreeable, but this dealer was built to sell 16000 dollar cars to the masses, not to serve them. I have always had luxury cars and was astounded to learn that even though Lincoln gave loaners or rentals, Kia would not. The showroom looks like an incomplete building project cheaply made. You will never see a K900 in this facility for good reason, but have some pride and clean up your public space. A car wash after a service visit would be nice too. More

Southern Hospitality is another way of saying rip-off We love the Kia automobiles, however, Southern Kia Greenbrier and Lynnhaven service departments leave alot to be desired. Everytime I take the car in We love the Kia automobiles, however, Southern Kia Greenbrier and Lynnhaven service departments leave alot to be desired. Everytime I take the car in for an oil change or an inspection, there is something(s) that have to be done immediately. Nothing has changed. I have 34,000 miles on the car. Everytime I take it in, the cabin filter needs to be changed for $49.00, the tires need a Nitro service for $90. I changed the cabin filter less than 30 days ago and the tires had just been inspected at the tire shop on base. Everything was a okay. Today, the tires need to be replaced, according to Southern Kia. When I declined, I was presented with no fewer than 30 pages of paper (I suppose it was an attempt to get me to change my mind). When I declined the paper and also requested that I not received 5 and 6 calls per day for a recording to tell me I need to have my auto serviced; the service manager smuggly told me my business was not needed. Run, run, run, as fast as you can!!!! More

Great Experience Me and my daughter were in need of new vehicles, Joe Miller and Jason Frey made our experience so easy and wonderful!!! We found vehicles and for gre Me and my daughter were in need of new vehicles, Joe Miller and Jason Frey made our experience so easy and wonderful!!! We found vehicles and for great prices! We have never been more satisfied with a new car purchase! Thank you very much!! WE WILL REFER ALL FAMILY AND FRIENDS TO SOUTHERN KIA!!!! Kathy M and Karen J More

Infrequent Buyer After 14 years in her previous new car, which she loved, my wife and I started our search for her next new car with no idea what we wanted. I am sure After 14 years in her previous new car, which she loved, my wife and I started our search for her next new car with no idea what we wanted. I am sure for a salesperson we would be the hardest type of customer with which to close a sale. We were all over the map from compacts to luxury sedans and loved something about everything we drove. On our first day out we stopped in Southern Kia in Virginia Beach, just before closing. We were greeted by Ms. Bobbie Schemetti who was actually on her way home. Bobbie took the time to listen to what we thought we wanted and agreed to meet us the next day for test rides, despite the fact that she was working an event in Norfolk. Over the next week we test drove almost every Kia model and option package and even took 2 or 3 models home overnight for a longer look. Of course at the same time we were seriously considering two other brands. During each test drive Bobbie was listening and learning about our personalities and diligently scanning Southerns inventory for the car she knew my wife would love. Just as we were losing faith, a beautiful bright red Kia Soul with all the bells and whistles showed up on the lot and Bobby called. We brought the car home and loved everything about it but still we could not commit to a purchase. After another two days of searching and disappointment at two other dealerships, we showed back up at Southern Kia on Bobby's day off and announced we would buy a Kia that day. Bobbie showed up and spent the next four hours helping us settle on the right car and we drove away in that bright red Kia Soul. My wife is so happy with the car which we enjoyed on a long road trip a couple weeks later. While the vehicle is great, we would not have bought that car had it not been for the dedication to our satisfaction shown by Bobbie Schemetti and our confidence in the support staff and dealership. Unforunately we choose a lease, so Bobbie will have another long slow dance with us in three years. Thanks Bobbie, you are the best More

My Optima Kia 2014 purchase I have to say thank you Southern for all their great service and wonderful salesman Joe Miller and manager Charlie Wood. They are the nicest and very I have to say thank you Southern for all their great service and wonderful salesman Joe Miller and manager Charlie Wood. They are the nicest and very helpful always. I am very satisfied with my purchase and will be back to purchase from them again for my car!!!!! 5 stars all around!!!! More

I LOVE MY KIA Justin and Molly are professionals in the work the do and are the most friendly car dealers I have ever met. I would not recommend any of my friends t Justin and Molly are professionals in the work the do and are the most friendly car dealers I have ever met. I would not recommend any of my friends to any other dealership. SOUTHERN HOSPITALITY FELLOW UTAHN More

trying different places, I came back to S.Kia After going to other car dealerships trying to find the best deal, southern kia was the only one willing to work with all my situations and met my nee After going to other car dealerships trying to find the best deal, southern kia was the only one willing to work with all my situations and met my needs as close as possible. More

Southern Auto It was great working with Justin. I would refer all my friends to Justin. Southern Auto is a great deal ship. I have purchased 3 cars from Souhern Aut It was great working with Justin. I would refer all my friends to Justin. Southern Auto is a great deal ship. I have purchased 3 cars from Souhern Auto of Virginia More

Great job, Justin I enjoyed working with Justin because I think he was very knowledgable about the Kia brand and models I was looking at and was easy to talk to about w I enjoyed working with Justin because I think he was very knowledgable about the Kia brand and models I was looking at and was easy to talk to about what I was looking for. I believe he gave me a great deal and that makes me feel good about the purchase of my new Sorento. I would definitely recommend him to friends! More