Southern Buick GMC Virginia Beach

Service was Courteous and Friendly Needed tire patched Tire needed repaired mechanic found other issues writer researched warranty on car and it was covered previous dealership mentioned nothing just was i Tire needed repaired mechanic found other issues writer researched warranty on car and it was covered previous dealership mentioned nothing just was in their for a oil change More

New car Came in looking for a new vehicle, the process was very easy and Mark was a great help the entire time. Kept in good communication while i was out of Came in looking for a new vehicle, the process was very easy and Mark was a great help the entire time. Kept in good communication while i was out of town and i was able to come in when i returned to finish the process. More

It was rushed Overall it was an OK experience, they called me about "wanting" my Kia Rio since others had been lost over the years. They only gave me $1000 even th Overall it was an OK experience, they called me about "wanting" my Kia Rio since others had been lost over the years. They only gave me $1000 even though I had it in their shop for over $1000 worth of work in the last 2 months, which is an insult. I was given options on the color of what I wanted to replace it with, then next thing I know we're test driving a 2019 Forte. All I said I wanted was Cruise Control. We come back and it was paperwork time, and I have a 2019 Forte. It wasn't a "bad" experience, but my best interests as a whole were definitely not top priority to anyone there that day. More

Great experience I needed a vehicle and with super less than perfect credit they were able to assist me with purchasing a vehicle. Jered was a great salesman and I rea I needed a vehicle and with super less than perfect credit they were able to assist me with purchasing a vehicle. Jered was a great salesman and I really appreciate their patience and willingness to help me find a vehicle for me. More

Very good experience with purchase of 2018 GMC Denali We had been to other dealers, but our experience here was overwhelmingly the best. We were treated fairly and professionally. Our salesman, Fred Patt We had been to other dealers, but our experience here was overwhelmingly the best. We were treated fairly and professionally. Our salesman, Fred Patterson, patiently answered my many questions and went out of his way to be sure we were satisfied with every step. After the sale he has followed up to be sure all questions were answered. When we're interested in another vehicle this will be our first stop. More

Used car purchase Jered Fiesta was very helpful in showing the car and having it prepared for delivery. He followed thru after the first contact with us and was very pr Jered Fiesta was very helpful in showing the car and having it prepared for delivery. He followed thru after the first contact with us and was very professional and courteous. We had one small problem, which was handled promptly and to our satisfaction. Overall the purchase was an easy and stress free experience. More

Very friendly and welcoming. I had just had my car total and Mr. Brookin was able to calm my fears. I told him I loved my 2016 Kia and wanted one just like that because it was me I had just had my car total and Mr. Brookin was able to calm my fears. I told him I loved my 2016 Kia and wanted one just like that because it was me. He made it a point to look for one that fitted my description and made me feel comfortable. We were scheduled to meet again on Friday but a family emergency came up and he immediately set me up with Mr. Patterson so I wouldn't have to wait longer. I was in desperate need for a car. I appreciate that he took the time to see that I was taken good care of. Mr. Patterson came with the same friendly and welcoming attitude. I was so impressed with the time he took to explain to me about the dealership and how I will be a part of the family. He took great care of me. I would recommend both of these gentlemen to my friends and family when searching for a vehicle Zelma Spratley More

oil change Tammy accomodated my request according to my day and time availability. Service was performed quickly and car was returned to me cleaner than when I b Tammy accomodated my request according to my day and time availability. Service was performed quickly and car was returned to me cleaner than when I brought it in. Thank you More

Salesman Dykes the “Best” Dykes Brookins excels in customer service and customer satisfaction. Extremely knowledgeable regarding options and explained the benefits Buick offer Dykes Brookins excels in customer service and customer satisfaction. Extremely knowledgeable regarding options and explained the benefits Buick offers to customer. Pleasant attitude and positive personality came across strongly during trial drive More

They know how to treat customers! I went to several dealerships prior to Southern, and none of them could measure up to their professionalism and knowledge. T.J., our dealer, was outst I went to several dealerships prior to Southern, and none of them could measure up to their professionalism and knowledge. T.J., our dealer, was outstanding. His knowledge of the car we purchased was impressive, and he went overboard in showing us everything about the car even after the purchase. I would highly recommend this dealership for a new car. More