Southern Buick GMC Virginia Beach

Above and beyond Went in for lube and oil change. Carlos at service desk recommended procedure that greatly enhanced performance of my car. That is good attention to Went in for lube and oil change. Carlos at service desk recommended procedure that greatly enhanced performance of my car. That is good attention to detail. More

Service Tammy was great!!! She made the service experience for my Chevy Equinox extremely easy!!! She explained the issue, found the warranty information to Tammy was great!!! She made the service experience for my Chevy Equinox extremely easy!!! She explained the issue, found the warranty information to cover the problem, and explained the whole process very well! More

Excellent Mechanics and Customer Service Thank you for keeping my GMC Terrain safe and well maintained! I am GMC Customer for Life! Service Department is top notch in quality of work and frie Thank you for keeping my GMC Terrain safe and well maintained! I am GMC Customer for Life! Service Department is top notch in quality of work and friendliness. More

Awesome TJ Caforio was the one whom helped me. I explained my situation with TJ. He explained everything to me and jumped right into action. The process was v TJ Caforio was the one whom helped me. I explained my situation with TJ. He explained everything to me and jumped right into action. The process was very fast normally I dread going into a deal because it take a very long time. When the deal was done TJ explained how everything works in my vehicle also stated to call him if I did not remember it all and he would be happy to explain it again. I know I may be missing something but TJ was awesome. My sister plans on buy a vehicle soon I will make sure she ask for him. Thanks again TJ! More

Professional but a little slow. Great Experience at this location. The Service Tech was friendly, courteous, and informative. Service time was a bit long (two days to change oil, St Great Experience at this location. The Service Tech was friendly, courteous, and informative. Service time was a bit long (two days to change oil, State inspection, and troubleshoot and install new battery) but the lounge is comfortable. More

Great service and quick turn around for the maintenance. I was very pleased with the level of service for my truck. I especially like seeing the same person meeting me when I arrived. Relationships matter an I was very pleased with the level of service for my truck. I especially like seeing the same person meeting me when I arrived. Relationships matter and Tammy has been my service rep for the last three visits. She is respectful and thorough; represents Southern well!!! More

Making the best out of an unexpected situation. Was completely not expecting to get a car anytime soon. These folks (ie Justin Burgin) really helped me get excited about as well as select a vehicle Was completely not expecting to get a car anytime soon. These folks (ie Justin Burgin) really helped me get excited about as well as select a vehicle that was right for me. More

Always Professional Service here is always professional. Pricing is o. Par or better than your local mechanic, with the added benefit of having someone work on your vehic Service here is always professional. Pricing is o. Par or better than your local mechanic, with the added benefit of having someone work on your vehicle that is very knowledgeable on that vehicle. More

Excellent Experience I originally went in to buy a used Kia Optima, I was not very interested in the whole buying experience, because I just totaled my car.TJ was awesome I originally went in to buy a used Kia Optima, I was not very interested in the whole buying experience, because I just totaled my car.TJ was awesome in answering all my questions. He made me feel very comfortable about leasing a 2019 Kia Forte, which worked out to be a better deal. He helped to explain all the added features; I was extremely excited about my decision. I was completely satisfied with whole experience. More

Very satisfied Very knowledgeable personnel. With a good service ethic. Extremely personable, with good financial and Kia products. Helpful in transporting my Very knowledgeable personnel. With a good service ethic. Extremely personable, with good financial and Kia products. Helpful in transporting my Homda back to my house as I did not trade. More