Southern Buick GMC Virginia Beach

Great people but a bit slow ! We had a great sales person Dykes and he really knew the inventory on the lot and found us exactly what we wanted! He was patient as we test drove 3 v We had a great sales person Dykes and he really knew the inventory on the lot and found us exactly what we wanted! He was patient as we test drove 3 vehicles and waited for us to decide. Once we picked out the SUV we wanted he started the paperwork and got his part done fairly quick then we sat and sat waiting on the final steps of getting plates and title done and waiting for the finishing person who also does finance ( we didn’t need financing) ! This person was backed up and had been working on financial stuff with another buyer for close to an hour. Finally after the dealership was closed we where sent over to another side of dealership for someone else to do our final paperwork. No complaints other than the end waiting. If you use this dealyask for Dykes.... he was wonderful! More

Great service I would describe Frederic as a helpful and professional salesman. I have purchased my last two cars from him and will buy my third when it is time. I would describe Frederic as a helpful and professional salesman. I have purchased my last two cars from him and will buy my third when it is time. More

Great customer service Fred was awesome! He went above and beyond to help me find the car with the features and color I wanted! Two thumbs up!!! He is very knowledgeable in Fred was awesome! He went above and beyond to help me find the car with the features and color I wanted! Two thumbs up!!! He is very knowledgeable in what he does. More

Fredrick Patterson was a excellent Fred sold me my Kia Soul and was great! Very knowledgeable and answered every question I had. Once I decide to upgrade I will definitely see him again Fred sold me my Kia Soul and was great! Very knowledgeable and answered every question I had. Once I decide to upgrade I will definitely see him again. Great customer service and great personality. More

Fredrick Patterson made our experience enjoyable! Fred sold us our Kia Optima and was awesome! Answered every question we had and we won’t go anywhere else when car buying anymore! He’s very attentive Fred sold us our Kia Optima and was awesome! Answered every question we had and we won’t go anywhere else when car buying anymore! He’s very attentive and respectful and made the experience enjoyable and least stressful as possible. 5 stars! More

Very informative, great customer service! The ladies in the repair shop kept me better informed about my vehicle than my insurance company. They care about their customers.Tammy Millspaugh is The ladies in the repair shop kept me better informed about my vehicle than my insurance company. They care about their customers.Tammy Millspaugh is the best! More

Wonderful Will and Rudy worked very hard to get me the best deal and even with my poor credit, they pulled through with an awesome deal and a great car. Will and Rudy worked very hard to get me the best deal and even with my poor credit, they pulled through with an awesome deal and a great car. More

Exquisite Fred Patterson brought FIVE star service through out entire process! The purchasing process from start to finish ran very smooth. I was in and out wi Fred Patterson brought FIVE star service through out entire process! The purchasing process from start to finish ran very smooth. I was in and out with my new car within hours! More

Very frustrating I will not comment on my experience except it was not a pleasant one. Their only goal is to sell a car. The manager very very rude . I will not comment on my experience except it was not a pleasant one. Their only goal is to sell a car. The manager very very rude . More

Car buying At first, the whole car experience was nerve wracking and uneventful, but throughout the process Nina and her sales manager helped me out very much! At first, the whole car experience was nerve wracking and uneventful, but throughout the process Nina and her sales manager helped me out very much! More