Southern Buick GMC Virginia Beach

Employees are Service Proud Dykes understood that my husband was limited in stamina and walking ability. He quickly and professionally narrowed our requirements and presented the Dykes understood that my husband was limited in stamina and walking ability. He quickly and professionally narrowed our requirements and presented the pre-owned vehicles for our test drive while having our trade in vehicle appraised. We concluded our purchase the following day with Alijah because it was Dykes day off. She was efficient and very effective in coordinating paperwork to accelerate our departure with our chosen vehicle. We were especially impressed with the financial representative, Steve Jernigan. Overall impression we gained from every staff member was that each and every one was service proud. Rick Hines also initiated a follow up with questions we had regarding the laser alignment and he was the last person to walk over to thank us for our business as we prepared to drive away. More

Very efficient and professional awesome customer service He staff is friendly very professional the first time buyer program is amazing and they’re finance department is awesome Their selection for certified He staff is friendly very professional the first time buyer program is amazing and they’re finance department is awesome Their selection for certified and new is really good too! More

Good experience I had a good experience at the gmc southern location. My sales person. Shacara, was great. She listened to what we wanted and wasn’t pushy at all. She I had a good experience at the gmc southern location. My sales person. Shacara, was great. She listened to what we wanted and wasn’t pushy at all. She was definitely there to make sure we were comfortable with any decision we made. I never felt pressured for the sale. I didn’t get as much for my trade in as I would have wanted, but I got the vehicle I wanted and it will will last me a very long time. Over all happy. More

Appreciate no pressure sales Appreciate so much Dykes, my salesman’s no pressure, straight forward approach. If your buying from this KIA dealership be sure to ask for him! Appreciate so much Dykes, my salesman’s no pressure, straight forward approach. If your buying from this KIA dealership be sure to ask for him! More

New Sierra Great dealership with simple up front out the door price. Processed paperwork efficiently. I would recommend to others and will go back there for futu Great dealership with simple up front out the door price. Processed paperwork efficiently. I would recommend to others and will go back there for future purchases. More

Pleasant atmosphere The atmosphere was pleasant. We arrived at the dealership a little after 7 pm. No employee appeared exhausted as all had smiles & a nice greeting. The The atmosphere was pleasant. We arrived at the dealership a little after 7 pm. No employee appeared exhausted as all had smiles & a nice greeting. The sales man was awesome. He walked us through the process with ease, answering questions well. And keeping us entertained while waiting on the approval because the hours was getting later. The sales man & manager checked on us continously, ensuring we were comfortable. We left the building at 10:45 with our new vehicle & after one last check by the two of them making sure everything was okay. More

Routine Service Great customer service. Tammy in the service department is always pleasant to deal with and the technicians take good care of my vehicle. Making an ap Great customer service. Tammy in the service department is always pleasant to deal with and the technicians take good care of my vehicle. Making an appointment via the website is a breeze. Southern Lynnhaven GMC is the only service center that my truck goes to for all maintenance requirements. More

Steve Hug and Dykes Brookins were very easy to work with. I knew what I wanted when I came in and they had it ready for me. I checked it out and took it for a ride, came back and signed the papers. Dykes Br I knew what I wanted when I came in and they had it ready for me. I checked it out and took it for a ride, came back and signed the papers. Dykes Brookins was very knowledgeable on the product. More

The service department always provides great service. The service center has always provided excellent service. I was also very pleased with Mr. Frederick Patterson, be was fantastic. I however was disap The service center has always provided excellent service. I was also very pleased with Mr. Frederick Patterson, be was fantastic. I however was disappointed in the offer and valuation on my vehicle for a new car purchase. Our vehicle is in excellent condition and was purchased and paid for in cash, including a complete protection package. I'm extremely disappointed in the sales management. More

Very friendly service Everyone was very friendly and helpful. Everyone was very knowledgeable in their area and explained everything quickly and simply. I would highly reco Everyone was very friendly and helpful. Everyone was very knowledgeable in their area and explained everything quickly and simply. I would highly recommend to anyone. More