Southern Buick GMC Virginia Beach

The Service Team I had my oil changed and the service team forgot to re-set the oil life remaining indicator. Other than that it was okay and bearable. I had my oil changed and the service team forgot to re-set the oil life remaining indicator. Other than that it was okay and bearable. More

A/c and Defroster I final decided to have both my ac and defroster fixed. With gm strike going on I had to wait on parts. Once the gm strike was over, Tammy aided me i I final decided to have both my ac and defroster fixed. With gm strike going on I had to wait on parts. Once the gm strike was over, Tammy aided me in getting the work done by keeping me informed and updated. My dash had to be removed to get to the parts. The mechanics do a excellent job for I could not tell that It had been removed. Both ac and defroster work great. More

New Kia Sorento Overall good experience. Staff was very helpful and friendly throughout the process. This is my second time buying from this dealership and I would us Overall good experience. Staff was very helpful and friendly throughout the process. This is my second time buying from this dealership and I would use them in the future. More

TAMMY IS GREAT! Dealt with Tammy in service who is very nice! I have parts on order due to the strike and am hoping to get them soon. Curt Shollenberger Dealt with Tammy in service who is very nice! I have parts on order due to the strike and am hoping to get them soon. Curt Shollenberger More

In for recall and problem The re call was done, but problem WAS NOT fixed. It states trailer brake system sensor. When it comes on it beeps which drives my wife NUTS!!!! We hav The re call was done, but problem WAS NOT fixed. It states trailer brake system sensor. When it comes on it beeps which drives my wife NUTS!!!! We have NEVER used the trailer brake!!! More

First Service visit for "new" 2018 Malibu Love my "new" Malibu! Went for oil change yesterday. While in for service the technicians found the car was out of alignment, needed tire rotation an Love my "new" Malibu! Went for oil change yesterday. While in for service the technicians found the car was out of alignment, needed tire rotation and it also needed a new air filter. I bought the car there recently and needed a "benchmark" for future services, so was happy to get these things taken care of. They found a nail in one tire and patched it; also fixed a computer problem that was part of a recall I was not aware of. As soon as I got home the recall notice was found in my mailbox; happy to say it was taken care of and I don't have to go back. Thank you for prompt, reliable service that gives me driving peace-of-mind! More

Even if you think it’s impossible think again! Ms Shacara was so amazing. One day I literally woke up and read my horoscope and it said literally if you’re looking for a car you’re likely to find a Ms Shacara was so amazing. One day I literally woke up and read my horoscope and it said literally if you’re looking for a car you’re likely to find a great deal. So I searched and searched all day and got no where. Then at about 10 pm that night, shacara handed me her card and I was driving off the lot with my 2015 Camry about a week later. Thanks so much More

2019 SIERRA DENALI PURCHASE The entire sales, accessory, and service teams worked in unison. Knowledge of the products and extended service support are what sold me to purchase f The entire sales, accessory, and service teams worked in unison. Knowledge of the products and extended service support are what sold me to purchase from Southern Buick GMC. More

Timely oil change and state inspection Although I was initially told my service might be a while, I was out of there in a timely manner. The location on Lynnhaven always gets me in for my Although I was initially told my service might be a while, I was out of there in a timely manner. The location on Lynnhaven always gets me in for my service needs quickly! More

Always Finding Something Wrong I previously had my volkswagon Jetta serviced by Southern and every time I took it in they found something wrong or there was some service they recomm I previously had my volkswagon Jetta serviced by Southern and every time I took it in they found something wrong or there was some service they recommended. I now own a Buick and had been going to another dealer for service who I was very pleased with, but they stopped servicing GMC. I went to Southern because of the free oil changes, but once again every time I go they find something wrong with my vehicle. I take care of my vehicle and do recommended services, but I don't really believe all of Southern's recommendations are necessary and will be going elsewhere for service and paying for oil changes. More