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Southern Buick GMC Virginia Beach

Virginia Beach, VA

3.9
532 Reviews
Southern Buick GMC-Virginia Beach has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Virginia Beach, Norfolk and the Eastern Shore. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2375 Virginia Beach Blvd,

Virginia Beach, VA

23454

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Showing 532 reviews

November 29, 2023

Jaelynn and Vinny were outstanding and extremely helpful and patient. Jim from finance was also a pleasure to work with. I’ve interacted with numerous people at the dealership. I wish I could remember all t More

by apaezan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaelynn, Vinny and Jim
Dec 07, 2023 -

Southern Buick GMC Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 07, 2023

The service staff was very helpful and knowledgeable. They not only lead this old horse to water, but they help me drink too. More

by hudson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silva
Nov 07, 2023 -

Southern Buick GMC Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 20, 2023

Sales person was great, but financing was a complete nightmare!!! They added charges saying “they were already put on the car so you’re being charged”. These additions were added BEFORE the car was eve More

by ronnieraf62
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t know
Sep 27, 2023 -

Southern Buick GMC Virginia Beach responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmc.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 31, 2023

Learn from my mistake and stay away from this dealership. I dropped my car off in Dec. 28, 2022 and was told that they are two months behind on service work. Well their understanding of 2 months is way off t More

by Mnowland1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hug
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Foley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Owens, Rick Hines
August 17, 2023

On August 2nd I had my vehicle towed to the dealership for some work that needed to be done. My car was running real nasty. Long story short my car was never fixed and as days went by and as my car stayed More

by Nay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy & Mike
June 25, 2023

Poor service-I had to wait 2. 5 hrs for scheduled oil and filter change. I had to reschedule my appointment after receiving a confirmation from the dealership. The service manager More

by Barnette18
Service Time
Recommend Dealer
No
Employees Worked With
Service Dept
May 30, 2023

I called the day before to ask if I had a warranty on a battery and I was told I did and to just bring it in. I brought my car in and after they ran the test on the battery they called to tell me, oh it's More

by GMCAcadia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Davis
July 14, 2022

Buyers be ware. This is a dishonest dealership. Brought my own finance to pay in full and was hit with many undisclosed fees. In addition; they tried to forcefull More

by dumbinacan1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TJ Caforio
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

Absolutely terrible. If you're looking for an honest dealership, stay away. We put a deposit on a car 4 weeks ago at the end of May. Our salesman, Moose, told us it was n More

by nicole
Recommend Dealer
No
Employees Worked With
Moose, Chuck
June 29, 2022

Very friendly moose was very knowledgeable kind and amazing veteran he helped us figure out what would work with our credit and financial situation very understanding and an amazing personality we will More

by Ras22503
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moose Moustafa
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