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Southern Buick GMC Virginia Beach
Virginia Beach, VA
529 Reviews
Southern Buick GMC-Virginia Beach has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Virginia Beach, Norfolk and the Eastern Shore. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 529 reviews
Verified Customer
December 03, 2024
Wow. Taryn, that is so awesome. I had given up hope of trying to track down the backup camera issue after all this time. Thank you for bringing it to mana Taryn, that is so awesome. I had given up hope of trying to track down the backup camera issue after all this time. Thank you for bringing it to management's attention so they could take it to the next level, which to their credit they did. I know the problem may not be discovered this trip but at least I have hope you are all trying and will see it through. 😊 As a business owner for 40 years and caring deeply about our clients I give you an A+ as far as valuable employees that understand how a customer feels and helping the customer want to be loyal to your company. I felt a difference when I first walked in and how you greeted me. I was thinking this person is prepared, knows exactly what i am coming in for, asks confirming questions and is actually really listening to me. That has so often not been my experience. Which ever Tech called me to let me know it wouldn't be ready until tomorrow helped me understand it was so you could finish tracking down the problem and get it right for me. He apologized that is would take longer and made no excuses. So happy you were on duty when i walked in. More
by jim
Employees Worked With
Taryn
August 31, 2024
Great customer service from everyone I interacted with, especially Mr. Ives. Professional, patient, and willing to explain what work could and should be done to the vehicle being brought in that day. especially Mr. Ives. Professional, patient, and willing to explain what work could and should be done to the vehicle being brought in that day. More
by ADOLFO.MARTINEZ757
Employees Worked With
R.T. Ives
August 28, 2024
Everything was done to my expectations, service is professional and courteous, I will return for my next scheduled appointment professional and courteous, I will return for my next scheduled appointment More
by Johnspeta1999
August 26, 2024
Desk staff did a great job with the limited amount of techs they had to work with, Management needs to hire multiple new mechanics ASAP. The desk staff struggle to keep up with the business that’s coming techs they had to work with, Management needs to hire multiple new mechanics ASAP. The desk staff struggle to keep up with the business that’s coming in. Had to reschedule service 3 times because of this shortage. Fix this ASAP!!! More
by Will Dewilde
Employees Worked With
Dave at service, did the best he could with what he had!!
August 18, 2024
Preset appointments disappear from system regularly and that’s very frustrating. Cars great but service is horrible. that’s very frustrating. Cars great but service is horrible. More
by KGSZOO
Employees Worked With
Black female service tech with green hair on 8/10/24. Also white female svc mgr
