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Southern Acura Newport News - Service Center

Newport News, VA

4.9
576 Reviews

576 Reviews of Southern Acura Newport News - Service Center

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January 31, 2025

They provide excellent service I would recommend them to anyone. They treat you with kindness More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Take care of us every time. Awesome customer service. Keep up the good work. Knowledgeable More

by carlos.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Great service from this location and the personnel. Customer service is first. You are cared for as the car is cared to. More

by kiyinbor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Personnel very friendly and competent. My car needs a new TPMS value and there were none in stock so it has to be ordered. It will necessitate an additional round trip for me once the part More

by MAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Convenient location and appointments Service provided on time and economically. Vehicle returned on time agreed. More

by BRITTONEANDONLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

The service was exceptional! The team was professional, efficient, and exceeded all my expectations. Highly recommend! More

by kqtinsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

I took my car in for an estimate to repair a broken passenger rear view mirror. The entire staff was courteous and gave me what I felt like was a reasonable quote for repairs. I scheduled it within two More

by PRAYSHSNAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Great service. Would recommend and refer friends. Would be a return customer. Every one is polite More

by leejones504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

The service center is always helpful in helping me gain apppointments on my schedule and getting me out as qickly as possible. The personnel make me feel confident about returning here to service my RDX in More

by mbecouvarakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Great service, and even better Customer Service because of Service Advisors Jessica, Cisco, and Kevin. More

by da1taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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