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Southern Acura Newport News - Service Center

Newport News, VA

4.9
573 Reviews

574 Reviews of Southern Acura Newport News - Service Center

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February 11, 2025

Very helpfull,caring and promp . Knows what they are talking about and have a clean reception area. More

by Strawboss18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Made an appointment and service was done promptly while waiting. Staff was courteous and helpful. More

by mdethlefs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

It was my first time visiting this dealership and Cisco made my experience very nice! Definitely looking forward to continue doing business at this dealership! More

by fourbenita
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Saddened that they no longer offer the crystal fusion and don’t wash their cars themselves. Like to thank Cisco Lugo, he went above and beyond in seeing that I got my cellphone back More

by riew16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Amazing and quick work. The Service advisor and techs were absolutely the best people I have met at a dealership More

by Christina rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

I only received excellent service from the representative. Complimentary is excellent. Keep up the good work. More

by brendaholly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Excellent and consistent customer service delivered by Cisco and the team. I’ll be back. More

by donmachis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

I could write a full legal brief to describe my experience with the dealership in general and the service manager Cisco in particular but will summarize my comments as professional. Cisco is a sup More

by JRP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Great experience with the dealership Always Good Vibes & attitudes when I visit the Dealership More

by KYTRELLCLIFTON
Recommend Dealer
Yes
February 04, 2025

Fast & friendly check-in. Staff was alert & ready to start their day with a smile More

by Maxnpow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
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5
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