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Southern Acura Newport News - Service Center

Newport News, VA

4.9
573 Reviews

573 Reviews of Southern Acura Newport News - Service Center

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February 16, 2025

I been a patron of Acura Dealers since 2006 with my 2000 RL and always had great service More

by Layers505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

The love and care that I witnessed of my car was wonderful, everything went smoothly with no complications. More

by Jesus Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

My experience at southern Acura Great! 5 stars as far communication, service was great overall More

by kennydad838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Always professional service department. They work with you for appointment time and the end of service report is top notch More

by bobthecob742
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Cisco did an awesome job getting me scheduled quickly, getting the right maintenance items arranged. Super friendly. I’ll come back just to work with Cisco again. More

by JE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Cisco and team have been just wonderful to work with. They are highly professional and communicative. I would recommend them to anyone! Thanks team!! More

by TWIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Very good service . Kevin did great job for my vehicle . Hopefully see him next schedule More

by karencn0102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Very enjoyable experience. The salesman I worked with, Devin, was very professional and knowledgeable. The finance person, Ellie was friendly, professional, and patient with More

by Mannoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Festa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrius Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Communication was good with both texts and emails before, during and when service was complete. More

by BETTY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Very helpfull,caring and promp . Knows what they are talking about and have a clean reception area. More

by Strawboss18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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