Southern Acura Newport News - Service Center

He was very punctual with the updates while my car was there at Southern Acura. He kept me in the loop and was very personable and used my name when i arrived. He asked if i had any questions or concerns there at Southern Acura. He kept me in the loop and was very personable and used my name when i arrived. He asked if i had any questions or concerns instead of rushing me out the door. More

Cisco Lugo is the employee that I've worked with each time that I've had my car serviced. He is consistently Comprehensive, respectful and efficient explaining and answering all if my queries. The entir time that I've had my car serviced. He is consistently Comprehensive, respectful and efficient explaining and answering all if my queries. The entire team have always made me comfortable in leaving my car in their care. More

The experience that I had while receiving my oil change. The employees were nice, professional, and prompt. The service providers were informative and also prompt. I thoroughly appreciated the experience. The employees were nice, professional, and prompt. The service providers were informative and also prompt. I thoroughly appreciated the experience. More

Jessica got us in last minute due to our car not starting. She addressed all of our concerns and arranged for a loaner. Very professional and helpful! starting. She addressed all of our concerns and arranged for a loaner. Very professional and helpful! More

Great customer service from staff and good updates on vehicle status and potential repair cost vehicle status and potential repair cost More

Very prompt at getting your vehicle back to you at the time that they say they will time that they say they will More

As usual they are the best! Cisco and crew tried their best to diagnose my car’s problem and told me what to do. Will come to them every time! Cisco and crew tried their best to diagnose my car’s problem and told me what to do. Will come to them every time! More

Cisco is always very responsive and helpful anytime we need service. The team has always been great. need service. The team has always been great. More

The best experience I've had at any car dealership. I will return to receive the benefits and rewards for my vehicle. I will return to receive the benefits and rewards for my vehicle. More

Southern is always accommodating and efficient. Staff is friendly and can professional. Waiting area is always immaculately clean. Staff is friendly and can professional. Waiting area is always immaculately clean. More