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Southern Acura Newport News - Service Center

Newport News, VA

4.8
665 Reviews

665 Reviews of Southern Acura Newport News - Service Center

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January 16, 2025

Awesome team, I was in & out in 1 hour. They are professional and friendly! Thank you Southern Acura! More

by HappyMom22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
January 15, 2025

Harvest dealt with them much. Had a battery replaced there and got my oil changed More

by Tellyfox54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

My Service Manager, Kevin, did an excellent job explaining my auto problems and having them corrected in an expedient manner. More

by Rachford h Mauney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

People are very accommodating and friendly. Service performed on time and as expected. Waiting time was very reasonable More

by SSOTISJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Thanks for checking fluids after being requested to do so. Most helpful to me and my wife. More

by henryobrien
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Service was professional and efficient. Truly seemed to have the concerns of the customer as number one priority. More

by mgore1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Great work excellent service and he kept me up to date on my repairs. the cost was good More

by REYNOLDS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Punctuality of work Fine service Comfortable waiting area Friendly staff I will return in the future for service work More

by Riverhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

This is dealership is a decent store. Seem to have a good stock of inventory. Services for the vehicles is way too much, labor process really are ridiculous More

by The Wrights
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cisco Lugo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
January 10, 2025

Friendly staff. Work started on time and completed in a timely fashion. Very satisfied and would return for future service More

by SMAY1154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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