Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Southern Acura Newport News - Service Center
Newport News, VA
661 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
661 Reviews of Southern Acura Newport News - Service Center
Sort by
April 19, 2025
Always strive to satisfy and give great service. Kevin and Cisco are so friendly and helpful. The technician, 'D' is such a polite and helpful young man. The shop is very clean. Kevin and Cisco are so friendly and helpful. The technician, 'D' is such a polite and helpful young man. The shop is very clean. More
by drcbl
April 19, 2025
We love Southern Acura! They take great care and we have one service contact, Jess. The entire team works together. Service our car only here! They take great care and we have one service contact, Jess. The entire team works together. Service our car only here! More
by Liri
Verified CustomerEmployees Worked With
Jess in service
April 19, 2025
Always pleasant and concerned. I am always able to bring the vehicle in when I need it without any hesitation. Staff is always super quick and I love the fact that there are always I am always able to bring the vehicle in when I need it without any hesitation. Staff is always super quick and I love the fact that there are always refreshments and coffee. More
by Erica
April 19, 2025
I’ve never experienced with prior owner an estimate then get to pay and it’s $22 more. Stop doing that. Tell ppl what their true cost is kevin was awesome get to pay and it’s $22 more. Stop doing that. Tell ppl what their true cost is kevin was awesome More
by RSTEW306
Employees Worked With
April 18, 2025
Best customer service. Best personal service and explanation of service before and after. Enjoy engaging with service staff. Best personal service and explanation of service before and after. Enjoy engaging with service staff. More
by ftrouillet
Employees Worked With
April 18, 2025
Devin and Kevin are true professionals I have always had their attention and their focus when I have visited I have now bought my seventh MDX from this dealership if you count Hall automotive before Hand. their attention and their focus when I have visited I have now bought my seventh MDX from this dealership if you count Hall automotive before Hand. I have bought six from Devin ; that should tell you all you need to know. Kevin has been my service manager ever since he arrived at this dealership; Prior to that he was my service manager at A previous dealership. As far as I’m concerned, I think both Devin and Kevin are true professionals. I count them as now friends. More
by Bill
April 18, 2025
Southern Acura has outstanding service team, they were able to fit me in for an oil change! able to fit me in for an oil change! More
by cottoc1014
April 18, 2025
Both the dealership and service departments are a cut above. We have owned many cars over the years but chose to lease a 2nd Acura due to the service received from Devin & Kevin. Acura’s have also prove above. We have owned many cars over the years but chose to lease a 2nd Acura due to the service received from Devin & Kevin. Acura’s have also proved to be reliable vehicles. More
by lelmore204
Employees Worked With
