Southern Acura Newport News - Service Center

Great Customer Service Hall ACURA is such a great place. I still can remember my first day. I am very keen on great customer service and I have always been treated with resp Hall ACURA is such a great place. I still can remember my first day. I am very keen on great customer service and I have always been treated with respect. I get the red carpet treatment and so does everyone I’ve sent there. I really appreciate the wonderful customer service that JB & the rest of the crew gives More

Friendly and fast my consultant was very friendly and courteous. so was the person at the counter and the service was super Speedy I was in and out in a matter of minut my consultant was very friendly and courteous. so was the person at the counter and the service was super Speedy I was in and out in a matter of minutes More

Excellent Service DepRtment Visited service department today for routine maintenance. The appointment was made during initial contact. The appointment was made for the next day. Visited service department today for routine maintenance. The appointment was made during initial contact. The appointment was made for the next day. Contacting the service department is always quick, professional, and personal. The service reps I dealt with today included JB and Shawn. The work was completed within the timeframe scheduled. I was kept informed throughout the process. I paid for the service and was out of there quickly. More

Sean is very helpful and make sure everything is taken care of. He went above and beyond what was expected. I never have any issues with the service center. and make sure everything is taken care of. He went above and beyond what was expected. I never have any issues with the service center. More

Setvice JB is always friendly and advises on what is needed to keep my car in tip top shape. Very courteous and very personal and professional JB is always friendly and advises on what is needed to keep my car in tip top shape. Very courteous and very personal and professional More

Very professional Treated very well...Coffee great...Did not mind the wait and great basketball on the television.....I recommend Hall Acura for service....Thank you ve Treated very well...Coffee great...Did not mind the wait and great basketball on the television.....I recommend Hall Acura for service....Thank you very much.... More

Airbag recall They were helpful. And assisted me with orher info about my car.they also have descendant discount I'm waiting on a call about my new car . the 2018 t They were helpful. And assisted me with orher info about my car.they also have descendant discount I'm waiting on a call about my new car . the 2018 tlx . More

State inspection Went in for a routine state inspection and had to wait for my vehicle. Service was finished in less than 45 minutes, I hadn't even finished my cup Went in for a routine state inspection and had to wait for my vehicle. Service was finished in less than 45 minutes, I hadn't even finished my cup of free Starbucks coffee! More

Great friendly service! JB is very friendly and knowledgeable. I've come here for years and am very happy with the service I receive and will continue to return in the future JB is very friendly and knowledgeable. I've come here for years and am very happy with the service I receive and will continue to return in the future. More

Service Mr. Bland is the service representative that has helped me when I have come into Hall Acura. He always provides great customer service. Mr. Bland exp Mr. Bland is the service representative that has helped me when I have come into Hall Acura. He always provides great customer service. Mr. Bland explains services needed. More