Southern Acura Newport News - Service Center

Cisco Lugo is always great to work with. He always takes the time to understand all the issues, and he stays in contact with us until we're 100-percent satisfied. He even pulled the mechani He always takes the time to understand all the issues, and he stays in contact with us until we're 100-percent satisfied. He even pulled the mechanic over so we can explain to him if required. Keep up the good work! More

The McAvoy’s are very satisfied with recent service. Initially I did not understand the problem with our MDX. However Kevin in service explained the situation very clearly. Kevin is a 5 star employee. Initially I did not understand the problem with our MDX. However Kevin in service explained the situation very clearly. Kevin is a 5 star employee. I have dealt with him on a number of occasions, He is always helpful, knowledgeable and professional More

Service was great and performed in a timely manner. The service advisor kept me informed at all times during the maintenance servive. The service advisor kept me informed at all times during the maintenance servive. More

Very professional and caring customer service staff. They were attuned to my needs & were most responsive. Thank u They were attuned to my needs & were most responsive. Thank u More

The whole service team at southern Acura is so friendly and helpful! They really care about you as a customer and very accommodating! Jessica is the best! and helpful! They really care about you as a customer and very accommodating! Jessica is the best! More

I always have a great experience here and kevin and his team are always so good with my car I came in for an oil change and needed an inspection and found that I have a pretty significant oil leak that I n team are always so good with my car I came in for an oil change and needed an inspection and found that I have a pretty significant oil leak that I need to take to dodge kevin was very helpful in letting me know about my fidelity warranty and what u need to tell them to see if it's covered I will always trust kevin with my current and future vehicles More

Southern Acura Newport News was attentive and professional. I had a loaner as soon as I arrived and my vehicle was ready before the estimated time. professional. I had a loaner as soon as I arrived and my vehicle was ready before the estimated time. More

Have been a customer since 2007. Service is the key reason for working with them. They are complete honest and friendly. Treat the customer with respect and respond to any questions Service is the key reason for working with them. They are complete honest and friendly. Treat the customer with respect and respond to any questions. More

Always knowledgeable and friendly. Great work, I will always bring my car here. Thank you Great work, I will always bring my car here. Thank you More

Cisco and Jerry were both knowledgeable and I didn't feel like i was being scammed. I appreciate the video walkthrough of my tire inspection. like i was being scammed. I appreciate the video walkthrough of my tire inspection. More