Southern Acura Newport News - Service Center

Can you help me understand why no one in Service hasn’t men anything about class action lawsuit against Acura for parasitic battery drain due to accessories or hands free link per The Honda Group sold abou men anything about class action lawsuit against Acura for parasitic battery drain due to accessories or hands free link per The Honda Group sold about 4.5 million vehicles during its 2021 fiscal year, Statista reported. About 150,000 to 200,000 Acura vehicles are sold annually in the United States, according to GoodCarBadCar. Class Members may file a claim seeking reimbursement for battery-recharging costs More

The staff was polite they made sure I had a vehicle to drive in a timely manner drive in a timely manner More

There was a state inspection; waiting time was less than an hour. Wait room was comfortable. an hour. Wait room was comfortable. More

Kevin and another person who works next to him are great when it comes to customer service and makes the issue easy to resolve. when it comes to customer service and makes the issue easy to resolve. More

Always taking care of here love this place. Friendly great customer service. Always get me right Friendly great customer service. Always get me right More

Excellent service. The service team answered all questions about the services provided to the vehicle. The service team answered all questions about the services provided to the vehicle. More

Kevin is a consulate professional! His customer service and attention to detail is stellar! Outstanding Service Manager His customer service and attention to detail is stellar! Outstanding Service Manager More

They are always on time. If they say, I’ll be ready by 2:00, it is ready by 2:00. The staff treat you like you own the dealership very kind and patient. They show you exact If they say, I’ll be ready by 2:00, it is ready by 2:00. The staff treat you like you own the dealership very kind and patient. They show you exactly what’s right and wrong with your car. The best dealership I have ever bought from. We have bought three new cars from them in the last 10 years. More

I was greeted with a smile, very courteous and was very detailed explaining my services. Very timely detailed explaining my services. Very timely More

Devin Sheldon was great! I never felt any pressure to buy. I told Devin I only wanted to test drive a car and left with a new MDX! The sales manager congratulated me on my pu I never felt any pressure to buy. I told Devin I only wanted to test drive a car and left with a new MDX! The sales manager congratulated me on my purchase and when I went out front to drive away, Devin had put a huge bow on the top. Perfect final touch and Instagram moment! Women like those little extras. If you’re in the market for an Acura, please stop in Southern Acura (Newport News) and ask for Devin. He’s got the right deal for you! More