Southern Acura Newport News - Service Center

Excellent customer service. .... ...professional, timely, warm welcome upon entering the service department... .... pleasant atmosphere, showed genuine concern for me as a custom .... ...professional, timely, warm welcome upon entering the service department... .... pleasant atmosphere, showed genuine concern for me as a customer.... More

Fantastic, professional services rendered Staff was helpful, accommodating, experienced & services were rendered as promised. The requested services met my expectations & I will continue to come to thi helpful, accommodating, experienced & services were rendered as promised. The requested services met my expectations & I will continue to come to this dealership. Thank you More

I was early for my appointment and they still attended to me as soon as I got there. Staff was pleasant and very eager to help. me as soon as I got there. Staff was pleasant and very eager to help. More

My 2020 Acura ILX told me it was due a B1 service. I called Southern Acura and was able to get a service appointment on the date and time I requested. I waited in the lobby until completion of the s I called Southern Acura and was able to get a service appointment on the date and time I requested. I waited in the lobby until completion of the service. I was given progress checks and advised of additional services needed based on dealer checks (front wheel alignment and transmission fluid replacement). My wait was very comfortable weather-wise. The staff was very informative and efficient. More

Excellent service as always. Mr. Cisco is very professional and customer service centered. Great experience Mr. Cisco is very professional and customer service centered. Great experience More