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Southern Acura Newport News - Service Center

Newport News, VA

4.8
628 Reviews

628 Reviews of Southern Acura Newport News - Service Center

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April 06, 2025

Upon my arrival I was immediately greeted and checked in. Cisco kept me updated throughout my service visit and made sure I was taken care of. More

by Ria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

Kind, Courteous, informative , timely. Quite the rarity these days. I drive far and always enjoy the work provided by this team. More

by CARLABELGRAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

My battery draining issue was resolved a diagnosed and it was resolved by Services removing switch/motor on front passenger seat More

by cwhitby88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

I reported on time talk with the service rep which she accepted my key fob and was asked to wait in lounge which I did drank a cup of coffee watch a little bit of TV and checked out the New Acura vehicle More

by COOP0070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

Easy purchase The dealership more than met my expectations. I would recommend them to anyone. More

by jason.domzal
Recommend Dealer
Yes
Employees Worked With
Brett Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Whitney
April 05, 2025

Professional, courteous, and respectful. Dealership meets expectations at each visit maintaining my business for extended period of time. More

by NIKKINATTIE
Recommend Dealer
Yes
Employees Worked With
Jessica
April 03, 2025

Always enjoy the staff. They are friendly and knowledgeable. They review the information and work well with us More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
April 02, 2025

Great customer service. They worked with me to make my service appointment seamless and quick. More

by ejghg
Recommend Dealer
Yes
Employees Worked With
Jessica
April 01, 2025

Great Car and Customer Service. Finished quickly. Services explained thoroughly. Appreciate the professionalism and experience demonstrated. More

by mjspichon
Recommend Dealer
Yes
March 29, 2025

Took care of my problem in a timely manner. Got my car when they said it would be ready. More

by Dana.Johnson63
Recommend Dealer
Yes
Employees Worked With
Cisco
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