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Southern Acura Newport News - Service Center

Newport News, VA

4.8
748 Reviews

748 Reviews of Southern Acura Newport News - Service Center

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June 05, 2025

The staff are courteous, informative, and professional. They have always served me well, and I have purchased 2 vehicles from this location! More

by wporter09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Service was good and on time:-) Service was explained with courtesy, also the charges were explained. More

by 5860alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Great service and recommendations to keep my Acura in good condition. Quick service after arriving. More

by MARK7983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

I love going to Southern Acura Newport News great people and great hospitality. I will highly recommend Southern Acura Newport News to anyone. More

by djboyce22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Everyone that I've met at Southern Acura is friendly and very helpful. They feel more like family than a dealership. I highly recommend them! More

by Lsupplee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
June 02, 2025

The service was superb. I was contacted ahead of my appointment during my appointment and after. Jess kept me informed throughout my visit. It was a great visit More

by smyra65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale 5 stars
June 02, 2025

Kevin has Great Customer service skills, makes me understand what I need to know about my vehicle. More

by Osheliac66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Jessica offered prompt, reliable and pleasant service. This was my first experience with this dealership. More

by LYNCH1908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
June 02, 2025

We are new to Acura. So far we are very happy with sales service and parts!! More

by jvnapolit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know names
June 02, 2025

Kevin is the best! ! He explains everything and keeps me informed of what is going on and does an amazing job More

by mdsproperties
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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