Southern Acura Newport News - Service Center

The team at Southern Acura in Newport News offers exceptionally friendly service—welcoming, helpful, and genuinely customer-focused. They go out of their way to make the experience smooth and stress- exceptionally friendly service—welcoming, helpful, and genuinely customer-focused. They go out of their way to make the experience smooth and stress-free, answering questions with patience and professionalism. A refreshing level of care that makes you feel valued from start to finish. More

Took car in due to rattling noise. Replaced parts but rattling noise persists although we were told it was gone. Also asked if clips to hold engine shield were replaced and they answer Replaced parts but rattling noise persists although we were told it was gone. Also asked if clips to hold engine shield were replaced and they answered yes but they were not. Also, car was returned with paint chips on hood they were not there when we took it in. More

Excellent service as always. Also, washing the vehicle after service is a nice touch! Thanks! Also, washing the vehicle after service is a nice touch! Thanks! More

Southern Acura is clean, fast, and considerate! Everybody is so nice, helpful, and knowledgeable about the products! Everybody is so nice, helpful, and knowledgeable about the products! More

Prompt and fast service. I check in, I get updates via text and email, and am out in a timely manner. I check in, I get updates via text and email, and am out in a timely manner. More

Professional, short wait times, quality work, professional and personable staff in both service and parts. professional and personable staff in both service and parts. More

Southern Acura Newport News, has some of the best customer service I have experienced in a long time. I will definitely continue getting work done here! customer service I have experienced in a long time. I will definitely continue getting work done here! More

The service was good! I will be going back in the future. Have a nice day. I will be going back in the future. Have a nice day. More

Every time I have brought my vehicles to Southern Acura… Mr. Rafeek provided me with excellent service. Mr. Rafeek provided me with excellent service. More

I like their willingness to accommodate my schedule and the cleanliness of the facility. Very helpful. the cleanliness of the facility. Very helpful. More