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Southern Acura Newport News - Service Center

Newport News, VA

4.9
573 Reviews

573 Reviews of Southern Acura Newport News - Service Center

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March 05, 2025

Excellent customer service. A very smooth interaction. Service was quick. Thank you for also sharing your shuttle service. More

by rvsnipes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Staff is very Polite, kind, professional, and excellent with communication. Location is easy to find and appointments are very timely More

by Willyates3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Great service. Always friendly and greet you with a smile. Been coming for plenty of years. More

by YOLINDAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Very welcoming professional and organized staff I are very helpful . We are kept informed of the service being provided. The dealership is well maintained. More

by anointed717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Service dept personnel are always professional. Wait area always clean and the coffee is great. More

by Paezjesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

I needed to get my battery changed. It was a simple and quick process.Thanks. More

by EMMANUEL.BOOTH
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Kevin has been our service manager over a long period. He is very knowledgeable and easy to understand when explaining recommended maintenance on our vehicles. He is always professional. He continues to More

by Jmcavoy368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Always professional and on time. Clean facilities. The service was excellent and always no surprises. Thank you. More

by JULIEJOE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

The personnel there were very helpful in ensuring that I understood the work that was being done on my vehicle and they took great care in providing said service. More

by Dany.higinio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Great customer service, attention to detail, fast service with great communication. This is the standard More

by solomongorgani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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