Southern Acura Newport News

Excellent Service DepRtment Visited service department today for routine maintenance. The appointment was made during initial contact. The appointment was made for the next day. Visited service department today for routine maintenance. The appointment was made during initial contact. The appointment was made for the next day. Contacting the service department is always quick, professional, and personal. The service reps I dealt with today included JB and Shawn. The work was completed within the timeframe scheduled. I was kept informed throughout the process. I paid for the service and was out of there quickly. More

Blessed Words cannot describe how I felt/feel about the gentlemen that helped me from begining to end. if I had to do it again I would choose Hall Acura Newp Words cannot describe how I felt/feel about the gentlemen that helped me from begining to end. if I had to do it again I would choose Hall Acura Newport News...Thank you Sheldon, Travis,John and Chris we toasted with a pretzel how cool was that... I was not feeling the car that I first requested called them the next morning and they jumped right on it and made my dream come true I got a Lexus IS 250 and I love it. These four men were sent from heaven just for me. I challenge you, if you are looking to buy ask for them. Sheldon have called numerous times to check in on me and the car. And wished me a happy valentines day Many Blessings Robin H. Hartwell More

Excellent My son totaled his car so I decided to give him my car. I needed a car quickly. I have purchased several cars from Hall but never an Acura. They were My son totaled his car so I decided to give him my car. I needed a car quickly. I have purchased several cars from Hall but never an Acura. They were great explaining all the new technology and allowed me to test drive several models. Never did I feel pressured I went back 3 times before I finally made my purchase More

Sean is very helpful and make sure everything is taken care of. He went above and beyond what was expected. I never have any issues with the service center. and make sure everything is taken care of. He went above and beyond what was expected. I never have any issues with the service center. More

Setvice JB is always friendly and advises on what is needed to keep my car in tip top shape. Very courteous and very personal and professional JB is always friendly and advises on what is needed to keep my car in tip top shape. Very courteous and very personal and professional More

Awesome maintenance and state inspection JB is an easy to talk with, trustworthy, competent professional service advisor who does what he says and is always looking out for his customers JB is an easy to talk with, trustworthy, competent professional service advisor who does what he says and is always looking out for his customers More

Very professional Treated very well...Coffee great...Did not mind the wait and great basketball on the television.....I recommend Hall Acura for service....Thank you ve Treated very well...Coffee great...Did not mind the wait and great basketball on the television.....I recommend Hall Acura for service....Thank you very much.... More

Airbag recall They were helpful. And assisted me with orher info about my car.they also have descendant discount I'm waiting on a call about my new car . the 2018 t They were helpful. And assisted me with orher info about my car.they also have descendant discount I'm waiting on a call about my new car . the 2018 tlx . More

Excellent Amazing work job was done very well by everyone, Customer service was phenomenal. James Bland helped me and did a great job I recommend everyone Amazing work job was done very well by everyone, Customer service was phenomenal. James Bland helped me and did a great job I recommend everyone More

Bought A New 2018 TLX I had researched new Acura models and their available packages. When I met with Devin to discuss buying a new car, I told him which car/package I had I had researched new Acura models and their available packages. When I met with Devin to discuss buying a new car, I told him which car/package I had decided I would purchase. He never once attempted to talk me in to buying a more expensive vehicle nor a package I didn't want or need. As a senior citizen, I have purchased LOTS of new cars. The dealers would frequently attempt to steer you to a vehicle that would benefit them more than it would benefit you. I appreciate the straight forward approach I received from Devin. More