Southern Acura Newport News

Everything was great, friendly and knowledgeable staff. The tech sent me a video explaining everything that was completely which I thought was very cool 😎 The tech sent me a video explaining everything that was completely which I thought was very cool 😎 More

I greatly appreciate the friendly and high quality service. My only critiques are the challenges of scheduling with a call that goes to a bot. When I found a way to talk with a person I had a great in service. My only critiques are the challenges of scheduling with a call that goes to a bot. When I found a way to talk with a person I had a great interaction and they were very helpful. More

The staff are courteous, informative, and professional. They have always served me well, and I have purchased 2 vehicles from this location! They have always served me well, and I have purchased 2 vehicles from this location! More

Dealership service department is alright. Cisco makes it great! I love Cisco's customer service; it is top tier! He is always in good spirits and cares about his customers. Give him a raise o Cisco makes it great! I love Cisco's customer service; it is top tier! He is always in good spirits and cares about his customers. Give him a raise or bonus ASAP! More

Kevin and the team at Southern Acura were able to work around my busy schedule and get me into a time that was convenient for me. They serviced my vehicle and provided a comprehensive list of things to ke around my busy schedule and get me into a time that was convenient for me. They serviced my vehicle and provided a comprehensive list of things to keep an eye on. They were able to get my vehicles serviced by Matt who is a wonderful mechanic that I trust and have gotten my work done by for years. Thank you all for taking care of us and our vehicles. More

Ckean,,customer service ,is great, service is done in a timely matter,price is affordable ,consultant keep you inform about the service thats beig performed on your vehicle , timely matter,price is affordable ,consultant keep you inform about the service thats beig performed on your vehicle , More

My service was good, the dealership is nicely kept, the staff is great. Choosing to charge a connivence fee for CC processing is very annoying to me. I understand to some degree why they are doing it but I staff is great. Choosing to charge a connivence fee for CC processing is very annoying to me. I understand to some degree why they are doing it but I dislike it and it will cause me to shop around. I realize the economy is tough but it is tough on your customers as well. In a society where we were almost forced into a cashless society now we are bringing penalized for paying with a card? I guess we can all back to writing checks and the dealership can go back to paying employees to process the paper checks and incur the risk of bad checks. I guess we will wait and see how it works out. In the meantime time I will not pay pay a CC fee. More

Service was good and on time:-) Service was explained with courtesy, also the charges were explained. with courtesy, also the charges were explained. More

Great service and recommendations to keep my Acura in good condition. Quick service after arriving. good condition. Quick service after arriving. More

I love going to Southern Acura Newport News great people and great hospitality. I will highly recommend Southern Acura Newport News to anyone. and great hospitality. I will highly recommend Southern Acura Newport News to anyone. More