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Southern Acura Newport News
Newport News, VA
991 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 992 reviews
February 11, 2025
Communication was good with both texts and emails before, during and when service was complete. during and when service was complete. More
by BETTY15
Verified CustomerEmployees Worked With
February 11, 2025
Very helpfull,caring and promp . Knows what they are talking about and have a clean reception area. Knows what they are talking about and have a clean reception area. More
by Strawboss18
February 10, 2025
Made an appointment and service was done promptly while waiting. Staff was courteous and helpful. waiting. Staff was courteous and helpful. More
by mdethlefs
February 10, 2025
It was my first time visiting this dealership and Cisco made my experience very nice! Definitely looking forward to continue doing business at this dealership! made my experience very nice! Definitely looking forward to continue doing business at this dealership! More
by fourbenita
Employees Worked With
February 10, 2025
Saddened that they no longer offer the crystal fusion and don’t wash their cars themselves. Like to thank Cisco Lugo, he went above and beyond in seeing that I got my cellphone back don’t wash their cars themselves. Like to thank Cisco Lugo, he went above and beyond in seeing that I got my cellphone back More
by riew16
Employees Worked With
February 09, 2025
Amazing and quick work. The Service advisor and techs were absolutely the best people I have met at a dealership The Service advisor and techs were absolutely the best people I have met at a dealership More
by Christina rivera
Employees Worked With
February 09, 2025
I only received excellent service from the representative. Complimentary is excellent. Keep up the good work. representative. Complimentary is excellent. Keep up the good work. More
by brendaholly
February 09, 2025
Excellent and consistent customer service delivered by Cisco and the team. I’ll be back. Cisco and the team. I’ll be back. More
by donmachis
Employees Worked With
February 09, 2025
Excellent teamwork, great to work with. Very friendly and helpful. Knowledgeable in all areas. Darryl Hoe and Seth worked with me to resolve the bank paperwork in a timely manner. All shoul Very friendly and helpful. Knowledgeable in all areas. Darryl Hoe and Seth worked with me to resolve the bank paperwork in a timely manner. All should keep up the great work. They are an asset to the company. More
by acs5819
February 08, 2025
I could write a full legal brief to describe my experience with the dealership in general and the service manager Cisco in particular but will summarize my comments as professional. Cisco is a sup experience with the dealership in general and the service manager Cisco in particular but will summarize my comments as professional. Cisco is a superstar emblematic of what every professional organization wants and needs. 10 stars More
by JRP
Employees Worked With
