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Southern Acura Newport News
Newport News, VA
993 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 993 reviews
December 02, 2023
Devin was very helpful. Everyone we talked with was very nice and helpful. If I need another car I would good back. Everyone we talked with was very nice and helpful. If I need another car I would good back. More
by aprilfox598
Verified Customer
November 29, 2023
The staff seemed professional, the wait time was not too long and the shop was clean long and the shop was clean More
by Fred
November 27, 2023
I loved everything about this dealership. The whole overall experience was wonderful. Dayrl Hoe was great he explained everything and ansered all my questions. The whole overall experience was wonderful. Dayrl Hoe was great he explained everything and ansered all my questions. More
by Sabrina Caldwell
November 20, 2023
3rd car bought from Devin Sheldon. Made it easier by taking both cars as trade ins. Made it easier by taking both cars as trade ins. More
by R.HOGGE
Employees Worked With
November 19, 2023
I'm not sure who Marc Darnell is, but Devon Sheldon went above and beyond for me. Found the perfect deal and the perfect trade in!! above and beyond for me. Found the perfect deal and the perfect trade in!! More
by Laurakeatts
November 19, 2023
I had a very good experience for my first time buying a car. Unfortunately Emmanuelle had to leave before we got there, but he did a great job with us leading up to our purchase. car. Unfortunately Emmanuelle had to leave before we got there, but he did a great job with us leading up to our purchase. More
by JOEHALEY
November 14, 2023
Berna always goes out of her way to explain all the service options and keep the customer up on the status of maintenance and/or repairs. She always has smile and cheerful attitude. I was unaware t service options and keep the customer up on the status of maintenance and/or repairs. She always has smile and cheerful attitude. I was unaware that Southern Auto Group had bought Hall Acura Newport News so I had difficulty making appointments for my vehicles. The email address on file is wrong and I can't figure out how to get it changed. I am not familiar with Southern so for now I would recommend the service center based on the same team of people as was with Hall. More
by rightdo
Employees Worked With
November 12, 2023
Salesman was great. They have a mandatory package for every car that increases the cost by $1600+ VA’s ridiculous $899 admin fee (one of the highest in the nation.) It i They have a mandatory package for every car that increases the cost by $1600+ VA’s ridiculous $899 admin fee (one of the highest in the nation.) It is not mandatory to charge people the $899, but the law says you can charge up to $899, so why not gouge your customers? Whatever the sticker price is, or whatever you think you're gonna talk them down to, add another $2500 and that's what you'll pay. More
by Gideon_conway
Employees Worked With
November 10, 2023
I was able to schedule same day and everyone was nice and polite. They took care of my car and I was on my way. The link that was sent to for work required and provided a quote was phenomenal. Great job! polite. They took care of my car and I was on my way. The link that was sent to for work required and provided a quote was phenomenal. Great job! More
by tm19587
November 09, 2023
I have been dealing with this dealership since 1987 the service is excellent and complete in any task they do. Thank you JoBeth service is excellent and complete in any task they do. Thank you JoBeth More
by JOBETH.LYNCH
Employees Worked With
Other Employees :
Raymond James service Technician
