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Southern Acura Newport News
Newport News, VA
869 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 869 reviews
December 25, 2024
Really really like customer service Jessica who was the lady that helped me from service was actually awesome work with me so I could get the car when I was working just a pretty good experience overall de lady that helped me from service was actually awesome work with me so I could get the car when I was working just a pretty good experience overall definitely will buy a car from him in the long run More
by BUDSTL05
Verified CustomerEmployees Worked With
Jessica
December 24, 2024
Courteous staff, good service, explained what needed to happened and the cost associated in advance. happened and the cost associated in advance. More
by lvnhpns
Employees Worked With
December 24, 2024
Outstanding service and customer service . Mr. Cisco Lugo did a great job booking an appointment for me. Mr. Cisco Lugo did a great job booking an appointment for me. More
by ODRA7290
December 24, 2024
Everyone was very courteous. The service was excellent. The service was completed in a timely manner. The service was excellent. The service was completed in a timely manner. More
by aepp65
December 23, 2024
Can you help me understand why no one in Service hasn’t men anything about class action lawsuit against Acura for parasitic battery drain due to accessories or hands free link per The Honda Group sold abou men anything about class action lawsuit against Acura for parasitic battery drain due to accessories or hands free link per The Honda Group sold about 4.5 million vehicles during its 2021 fiscal year, Statista reported. About 150,000 to 200,000 Acura vehicles are sold annually in the United States, according to GoodCarBadCar. Class Members may file a claim seeking reimbursement for battery-recharging costs More
by Phatee77
December 22, 2024
There was a state inspection; waiting time was less than an hour. Wait room was comfortable. an hour. Wait room was comfortable. More
by JJACKSON09
Employees Worked With
December 22, 2024
The staff was polite they made sure I had a vehicle to drive in a timely manner drive in a timely manner More
by Pcoston
December 21, 2024
I was greeted with a smile, very courteous and was very detailed explaining my services. Very timely detailed explaining my services. Very timely More
by vstyles22
Employees Worked With
December 21, 2024
Kevin is a consulate professional! His customer service and attention to detail is stellar! Outstanding Service Manager His customer service and attention to detail is stellar! Outstanding Service Manager More
by KDUNCAN757
December 21, 2024
They are always on time. If they say, I’ll be ready by 2:00, it is ready by 2:00. The staff treat you like you own the dealership very kind and patient. They show you exact If they say, I’ll be ready by 2:00, it is ready by 2:00. The staff treat you like you own the dealership very kind and patient. They show you exactly what’s right and wrong with your car. The best dealership I have ever bought from. We have bought three new cars from them in the last 10 years. More
by waynehedrick
