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Southern Acura Newport News

Newport News, VA

4.8
1,002 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 1,002 reviews

November 28, 2024

As usual they are the best! Cisco and crew tried their best to diagnose my car’s problem and told me what to do. Will come to them every time! More

by marvalus58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
November 27, 2024

The best experience I've had at any car dealership. I will return to receive the benefits and rewards for my vehicle. More

by dannyparrott8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
November 27, 2024

Southern is always accommodating and efficient. Staff is friendly and can professional. Waiting area is always immaculately clean. More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, Berna Aguirre
November 27, 2024

Cisco is always very responsive and helpful anytime we need service. The team has always been great. More

by Stur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
November 26, 2024

Always great service and polite people who quickly answer questions and keep you informed of all service issues. More

by robyn.mcknight00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Jessica goodale
November 25, 2024

They are always polite. If they find something that needs my immediate attention they not only send me a text but discuss it in person. I do find their prices a bit steep! More

by Deborah Pope-Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica G.
November 25, 2024

Always a great experience here. Everyone is polite and communicates effectively. Any issues are always resolved. More

by kdosurber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

The service department was very friendly and kept me informed throughout the process. The service writer explained in great detail how my vehicle maintenance would be completed and came and found me to More

by SENATEK214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Such a pleasure to do business with Southern Acura! They have consistently taken great care of my vehicle and me. More

by SUEAMES123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

I feel that Kevin, my service writer, and Ray, the technician that worked on my car, tried very hard to take good care of my problem and me. More

by DGorbett
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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