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Southern Acura Newport News
Newport News, VA
1,260 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,260 reviews
April 09, 2025
Devin was very helpful and knowledgeable. He took care of me and answered all my questions. He took care of me and answered all my questions. More
by peterpatel
Verified CustomerEmployees Worked With
April 09, 2025
The customer service provided was exceptional. Kevin was very knowledgeable and extremely helpful in resolving the issues associated with calibration of the camera. Service was completed ahead of Kevin was very knowledgeable and extremely helpful in resolving the issues associated with calibration of the camera. Service was completed ahead of schedule which greatly reduce my waiting time. More
by Joyce_68
April 09, 2025
Kevin is an awesome service Manager beyond reapproach the best involved with all customers concerns. best involved with all customers concerns. More
by star8084
April 08, 2025
Cisco Lugo is definitely an asset to Southern Acura in Newport News. He explained service so thoroughly and was so courteous. Newport News. He explained service so thoroughly and was so courteous. More
by SGFOSTER1
Employees Worked With
April 06, 2025
Upon my arrival I was immediately greeted and checked in. Cisco kept me updated throughout my service visit and made sure I was taken care of. Cisco kept me updated throughout my service visit and made sure I was taken care of. More
by Ria
April 06, 2025
Kind, Courteous, informative , timely. Quite the rarity these days. I drive far and always enjoy the work provided by this team. Quite the rarity these days. I drive far and always enjoy the work provided by this team. More
by CARLABELGRAVE
April 06, 2025
My battery draining issue was resolved a diagnosed and it was resolved by Services removing switch/motor on front passenger seat was resolved by Services removing switch/motor on front passenger seat More
by cwhitby88
April 06, 2025
I reported on time talk with the service rep which she accepted my key fob and was asked to wait in lounge which I did drank a cup of coffee watch a little bit of TV and checked out the New Acura vehicle accepted my key fob and was asked to wait in lounge which I did drank a cup of coffee watch a little bit of TV and checked out the New Acura vehicle that was on sale department floor. I was about an hour or two my wait wasn’t too long pretty fast I think anyway the rep called me and said my vehicle was ready and that all was good. I like thank all that had a hand in serving my vehicle and Acura dealership. Thank you,Thank you. More
by COOP0070
Employees Worked With
April 05, 2025
Easy purchase The dealership more than met my expectations. I would recommend them to anyone. expectations. I would recommend them to anyone. More
by jason.domzal
