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Southern Acura Newport News
Newport News, VA
1,001 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,001 reviews
December 02, 2024
Kevin was great and helped me with all my questions and was very informative. He took his time to explain all of my concerns. was very informative. He took his time to explain all of my concerns. More
by Dkim
Verified CustomerEmployees Worked With
December 02, 2024
As usual Mr Lugo is very patient and considerate of our needs considering our vehicle as well as my needs as well. I am currently using a walker to help with mobility and he makes sure that our vehicle as needs considering our vehicle as well as my needs as well. I am currently using a walker to help with mobility and he makes sure that our vehicle as well as myself is taken care of. Everything concerning the vehicle is explained in detailed. He’s very professional as well as personable. More
by OWENSKAREN757
Employees Worked With
December 01, 2024
The sales representative was very professional and friendly. Explained all the work that would be done to my vehicle. friendly. Explained all the work that would be done to my vehicle. More
by whartwell11
Employees Worked With
December 01, 2024
He was very punctual with the updates while my car was there at Southern Acura. He kept me in the loop and was very personable and used my name when i arrived. He asked if i had any questions or concerns there at Southern Acura. He kept me in the loop and was very personable and used my name when i arrived. He asked if i had any questions or concerns instead of rushing me out the door. More
by Erica
Employees Worked With
Other Employees :
Darrius Young, Marc Darnell, Berna Aguirre, James Copeland
November 30, 2024
Cisco Lugo is the employee that I've worked with each time that I've had my car serviced. He is consistently Comprehensive, respectful and efficient explaining and answering all if my queries. The entir time that I've had my car serviced. He is consistently Comprehensive, respectful and efficient explaining and answering all if my queries. The entire team have always made me comfortable in leaving my car in their care. More
by Susanm653
Employees Worked With
November 30, 2024
The experience that I had while receiving my oil change. The employees were nice, professional, and prompt. The service providers were informative and also prompt. I thoroughly appreciated the experience. The employees were nice, professional, and prompt. The service providers were informative and also prompt. I thoroughly appreciated the experience. More
by Mdgomes
Employees Worked With
November 30, 2024
Great customer service from staff and good updates on vehicle status and potential repair cost vehicle status and potential repair cost More
by kaundaz50
Employees Worked With
November 30, 2024
Jessica got us in last minute due to our car not starting. She addressed all of our concerns and arranged for a loaner. Very professional and helpful! starting. She addressed all of our concerns and arranged for a loaner. Very professional and helpful! More
by Christine
Employees Worked With
Jessica in Service.
November 28, 2024
Very prompt at getting your vehicle back to you at the time that they say they will time that they say they will More
by SHAR694
November 28, 2024
As usual they are the best! Cisco and crew tried their best to diagnose my car’s problem and told me what to do. Will come to them every time! Cisco and crew tried their best to diagnose my car’s problem and told me what to do. Will come to them every time! More
by marvalus58
