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Southern Acura Newport News
Newport News, VA
990 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 990 reviews
March 02, 2025
The service advisor heard my concerns and was able to get my vehicle in same day. I received am easy to understand diagnosis of the problem then had my vehicle serviced and back to me by COB. Both Cisco and my vehicle in same day. I received am easy to understand diagnosis of the problem then had my vehicle serviced and back to me by COB. Both Cisco and the courtesy driver were a pleasure. More
by lvnhpns
Verified CustomerEmployees Worked With
February 28, 2025
Excellent communication and service Service advisor kept us updated and informed frequently about the status of our vehicle us updated and informed frequently about the status of our vehicle More
by Ejschwartz41
Employees Worked With
February 28, 2025
I had great customer service They took great care of me and all my needs I would recommend them to anyone Thank you and all my needs I would recommend them to anyone Thank you More
by Angela
February 28, 2025
Even though they were fast but I must say this that I have to ask them for my automobiles diagnostic information after 2:30 hours. Efficiency need to be improved have to ask them for my automobiles diagnostic information after 2:30 hours. Efficiency need to be improved More
by AZIZ.KHAWAJA
February 28, 2025
Thank you so much Franciso Lugo and team for your outstanding customer service. I would recommend Southern Acura to my family and friends. Nanette Grayson-Moechoe outstanding customer service. I would recommend Southern Acura to my family and friends. Nanette Grayson-Moechoe More
by nanettebuf
Employees Worked With
February 27, 2025
The service experience was excellent. I would recommend Southern Acura to anyone looking for a quality service team. I would recommend Southern Acura to anyone looking for a quality service team. More
by John Price
February 27, 2025
They were able to get me in even though I didn’t have an appointment until March 17. They quickly determine the issue and fixed in minutes. Customer service was excellent as always as well as the repair. an appointment until March 17. They quickly determine the issue and fixed in minutes. Customer service was excellent as always as well as the repair. More
by murphyrichard1968
February 26, 2025
Service personnel were excellent. They were friendly, addressed me but my name and kept me abreast of the status of my vehicle. They were friendly, addressed me but my name and kept me abreast of the status of my vehicle. More
by dlum
February 26, 2025
Typically, 5 star experience. Points off because I requested air in my tires and did not get it and there was no courtesy wash offered or given. Points off because I requested air in my tires and did not get it and there was no courtesy wash offered or given. More
by erlaseals
Employees Worked With
February 26, 2025
Got a walk in appointment. Service department checked my TLX to verify that there were no problems after false indications if errors on the dash. Service department checked my TLX to verify that there were no problems after false indications if errors on the dash. More
by KlubMarcus
Employees Worked With
Jessica
