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Southern Acura Newport News
Newport News, VA
864 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 864 reviews
December 28, 2024
Took my car for a state inspection and oil change. I appreciate their appointment drop off system…very efficient! Services done well and priced fairly. Super nice service desk staff! I appreciate their appointment drop off system…very efficient! Services done well and priced fairly. Super nice service desk staff! More
by Robin
Verified CustomerEmployees Worked With
Jessica
December 28, 2024
My service advisor customer service was excellent. The car felt so much better after the tire rotation. The car felt so much better after the tire rotation. More
by Brembydome
Employees Worked With
December 28, 2024
I have taken my car to this location for years and have always had excellent service! I would recommend you experiencing the difference. Customer for life. always had excellent service! I would recommend you experiencing the difference. Customer for life. More
by ray711241
December 28, 2024
I had no appointment and they serviced my MDX with little waiting and performed what needed to be done in reasonable time. little waiting and performed what needed to be done in reasonable time. More
by Mange dog
Employees Worked With
December 25, 2024
Service department very polite explained Work done . They were also efficient in a timely manner. They were also efficient in a timely manner. More
by youngjoyce86
Employees Worked With
December 25, 2024
Really really like customer service Jessica who was the lady that helped me from service was actually awesome work with me so I could get the car when I was working just a pretty good experience overall de lady that helped me from service was actually awesome work with me so I could get the car when I was working just a pretty good experience overall definitely will buy a car from him in the long run More
by BUDSTL05
Employees Worked With
Jessica
December 24, 2024
Courteous staff, good service, explained what needed to happened and the cost associated in advance. happened and the cost associated in advance. More
by lvnhpns
Employees Worked With
December 24, 2024
Outstanding service and customer service . Mr. Cisco Lugo did a great job booking an appointment for me. Mr. Cisco Lugo did a great job booking an appointment for me. More
by ODRA7290
December 24, 2024
Everyone was very courteous. The service was excellent. The service was completed in a timely manner. The service was excellent. The service was completed in a timely manner. More
by aepp65
December 23, 2024
Can you help me understand why no one in Service hasn’t men anything about class action lawsuit against Acura for parasitic battery drain due to accessories or hands free link per The Honda Group sold abou men anything about class action lawsuit against Acura for parasitic battery drain due to accessories or hands free link per The Honda Group sold about 4.5 million vehicles during its 2021 fiscal year, Statista reported. About 150,000 to 200,000 Acura vehicles are sold annually in the United States, according to GoodCarBadCar. Class Members may file a claim seeking reimbursement for battery-recharging costs More
by Phatee77
