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Southern Acura Newport News

Newport News, VA

4.8
936 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 936 reviews

January 30, 2025

The service center is always helpful in helping me gain apppointments on my schedule and getting me out as qickly as possible. The personnel make me feel confident about returning here to service my RDX in More

by mbecouvarakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Convenient location and appointments Service provided on time and economically. Vehicle returned on time agreed. More

by BRITTONEANDONLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Great service. Would recommend and refer friends. Would be a return customer. Every one is polite More

by leejones504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

I took my car in for an estimate to repair a broken passenger rear view mirror. The entire staff was courteous and gave me what I felt like was a reasonable quote for repairs. I scheduled it within two More

by PRAYSHSNAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

The service was exceptional! The team was professional, efficient, and exceeded all my expectations. Highly recommend! More

by kqtinsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Great service, and even better Customer Service because of Service Advisors Jessica, Cisco, and Kevin. More

by da1taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

I purchased a vehicle from this dealership and they put that I had an electric vehicle instead of gas on my registration paperwork. I have contacted them multiple times for assistance and still have not re More

by pearl_williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daryl Hoe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Polite, friendly, efficient, accommodating to my time restrictions. I was happy with the service. I received More

by MARYLOUISES1519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl in sales
January 27, 2025

I'm still waiting for the back ordered mirror, but they were able to get me in for the recall quickly and were friendly and efficient. More

by robynrosenthal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Very professional and respectful! Service department best around ,would not take my car to nobody else but this dealership! More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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